Job Description

Job Function: To ensure all activities regarding 4PL and Project Logistics are executed. This includes International Freight Management (air, ocean, road), Cross-Border Freight Management, Commercial (pricing and quotations), Procurement, and Warehousing. Key performance areas: Customer Relationship Management: Maintaining strong relationships with new and existing clients. Building customer and subcontractor relationships. Provide client estimates when required within 48 hours (Excluding tenders). Ensure customer scorecards are completed quarterly. Administration: Ensure operational files are accurate at all times and closed out in a timely manner. Managing all shipment claims. Overseeing scheduling and ensuring that it is done efficiently on the system. Ensuring the accurate execution of loads. Reporting to Management daily and assisting with queries. Communicating and understanding new and current road transport legislation KPI reporting and presentation Management of order through the entire 4PL chain From stock procurement to POD including warehousing. Employees: HR Management of reportable employees. Scorecard reviews to be completed bi-annually for direct reports. Ensure disciplinary measures are actioned when required. Briefing reportable staff on necessary company information. Training of new employees. Establishing and improving employee skills needs and Requirements. Systems: Manage and maintain data on Cargowise 1 Ensure client reports are accurate and distributed to clients as per the SOP.
Qualifications required: Matric Tertiary Qualification or equivalent Logistics/Supply Chain or similar Skills and experience required: Minimum 5 years experience in International Freight. Management and/or Primary Transportation Planning. 4PL operations project experience Soloplan Advanced Microsoft Office Google Earth / Route Planning Software C-Track (or other tracking software) CargoWise One (optional), Process Assist (optional). Pastel Evolve or SAP (optional) Excellent communication internally, with logistics providers and with customers. Decision making skills. Meeting of deadlines. Attention to detail. People skills.

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