Job Description

Are you the key link in a manufacturing environment and the one who keeps Sales, Clients, Accounts, and Production perfectly aligned?
Our client, a well-established company based in Salt River, is seeking a dynamic Operations Planner who thrives on precision, follow-up, and proactive problem-solving to ensure every stage of the production process runs seamlessly from start to finish.
To succeed in this role, you'll need excellent communication skills in English (Afrikaans is a strong advantage), a professional approach when liaising with clients, and the ability to manage timelines efficiently.
Being well presented and having your own reliable transport is essential.
REQUIREMENTS:

• Matric,
• Proven experience in a manufacturing or production planning position
• Ability to multitask with excellent attention to detail
• Strong organisational and time management skills
• Confident in dealing with clients and internal teams at all levels
• Ability to problem-solve and adapt quickly to changing priorities
• Proficient in MS Office; experience with ERP or planning systems is an advantage
• Own reliable transport is essential
• Well-presented and professional demeanor
• A proactive, solutions-focused approach
• The ability to juggle multiple priorities with a cool head
• A team player attitude with the confidence to take initiative

DUTIES:

• Oversee the daily planning of production liaising with the Factory Manager
• Capture & Action Walk in/web/telephone enquiries
• Act as the central point of coordination between Sales, Clients, Accounts, and the Production team
• Update Monday.com as required
• Update company documents, manage sick notes and medicals
• Maintain strong relationships with clients - liaise directly with clients regarding deposits, order updates, timelines, and delivery expectations
• Plan, schedule, and monitor production workflows to ensure deadlines are met
• Maintain machinery and tools, schedule maintenance and calculate shut down period
• Track orders for procurement and follow up on time of delivery
• Track orders from initiation through to delivery, ensuring all internal and external stakeholders are updated
• Arrange for delivery or collection of samples
• Schedule and confirm installations
• Update whiteboard and brief team on scope of works.
• Assist with stock takes when needed.
• Resolve any operational bottlenecks or issues that may affect production timelines
• Ensure documentation and data are accurate and up to date across systems
• Collaborate with various departments to continuously improve planning processes
• Conduct regular follow-ups to ensure all aspects of the production cycle are on track
• When there are problems initiate solutions to be confirmed by the MD

Salary: Negotiable dependent on experience
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Skills Required