Job Description

Job Title: Product Support & Sales Rep (ME) (Grootegeluk)

Company: Komatsu South Africa

Business Unit: South Africa

Division: Operations

Department: Ellisras

Location: Groote Prod Supp

Reference Number: 6279

Komatsu South Africa has an amazing opportunity in the Operations Division at our Grootegeluk Depot, for a Product Support and Sales Representative that provides expert technical advice internally and to customers, in support of Komatsu Mining Products. The successful candidate will have a minimum of 4 - 6 years working experience and 2 years supervisory experience (an advantage), a Trade certificate plus experience of Komatsu products/heavy earth moving equipment in a mining environment.

QUALIFICATIONS:

• Grade 12 with Maths
• Trade Certificate.

EXPERIENCE:

• 4 - 6 years working experience.
• 2 years supervisory experience (an advantage).
• Trade plus experience of Komatsu products/heavy earth moving equipment in a mining environment.
• Machine Operator License (an advantage).

SPECIFIC KNOWLEDGE REQUIREMENTS:

• SAP - Advanced.
• MS Excel - Intermediate - Advanced.
• Microsoft Word and PowerPoint.
• CSS Portal KMG.

SUMMARY DESCRIPTION OF ROLE:

• Remains up-to-date with safety procedures.
• Plans for safety events and campaigns.
• Takes SHE into account in the planning of work output.
• Plans for inspection of equipment (new and used in stock), with regard to dates, workshops, nomination of service, stock and other resources.
• Collates all informative materials, Komtrax registration forms, warranties and manuals.
• Opens and maintains machine history file for each machine at a customer site.
• Conducts delivery inspection of machine.
• Plans and prepares for anticipated service calls in conjunction with stakeholder (including RAMP Contracts).
• Plans for the modification of equipment.
• Oversees warranty repairs that may be required at the site.
• Provides technical advice & liaison with centralised Komatsu functions in the Service and Repairs of machines.
• Plans for time to complete reporting.
• Collates information, downloads, inspections, PM clinic & troubleshooting for use in reporting.
• Compiles recommendations report to the Parts/Branch/Depot Manager for additional components, to meet the component change requirements.
• Monitors the Komatsu machine hours in conjunction with the component hours.

[Not translated in selected language]

Recruitment and selection processes are managed according to Komatsu's B-BBEE policies

Internal applicants receive preference

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

It is the responsibility of the employee to inform their line manager about their application for another position

Komatsu