Product Specialist
Job Description
Provide advice to Customer Service Management and workshops on technical problems or issues.
Carry out specialized in-field fault elimination processes and repairs when required.
Coordinate any required in-field tests and track results.
Compile detailed technical reports when required.
Liaise with technical departments at MAN Germany with regards to solutions for in-field problems.
Assist CSM staff & where necessary, liaise with relevant departments on technical matters of concern.
Compile technical bulletins for MAN and VW.
Issue campaign notices, both local and from MTB SE.
Manage the SSD system.
Ensure that AFI's are completed for field defects.
Provide MANCATS 3 support and assist with repairs.
Provide technical and dealer support for MAN vehicles, electrical issues and problems.
Qualifications:
Grade: 12 Matric Certificate N3 and possess a Diesel Mechanic trade test certificate.
Skills:
Customer focused (Internal and External). Must be results and process orientated, be proactive and team orientated. Good communication (oral and written) & interpersonal relations skills. Business and technical report writing together with strong presentation skills. Work independently though being a team player. Time Management Skills. Work accurately under pressure and be able to meet deadlines. Must be a self-starter and be able to work with little supervision. Analytical and strategic skills to identify problems thereafter solve them. Computer Literate
Experience:
Experience as a qualified artisan - 5 years
Closing Date: 25 September 2025
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Job Detail
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Job IdJD1527778
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned