Job Description

Pinelands, Cape Town | Hybrid

We're building a new credit platform that integrates bureau data, partner systems, decisioning logic and customer journeys into a single scalable product used to help South Africans make better financial decisions.


We're looking for a Product Owner who enjoys solving complex problems at the intersection of data, technology and customer experience, and who wants real ownership over a growing platform.

About IDM

Intelligent Debt Management (IDM) is a South African leader in personal financial wellness. The group includes South Africa's largest debt counsellor, DebtBusters; a renowned financial advice brand, JustMoney; a major credit bureau reseller, Kudough; and a successful joint venture with Sanlam, Sanlam Credit Solutions.


Since 2018, we've harnessed data, design and technology to build and optimize credit platforms. Our efforts have resulted in over 2.5 million active users, delivering measurable financial outcomes for both users and business partners. Now, we're expanding to our next credit platform, and we want you to help us build it.

What you'll do

As a Platform Product Owner, you will:

Shape the product vision and roadmap

in partnership with business and technical teams.

Turn strategy into action

by defining clear user stories, backlog items, and success metrics.

Prioritise what matters most

-- balancing customer needs, data insights, and business goals.

Use experimentation and analytics

to test assumptions, validate value, and improve performance.

Collaborate closely

with developers, designers, and analysts to deliver impactful features.

Drive high-quality discovery, backlog refinement and delivery

flow with stakeholders and development teams.

Translate customer insights

and behavioural data into clear product decisions and trade-offs.

Align stakeholders

around priorities, outcomes and delivery trade-offs in a complex environment.

What you'll bring

2+ years of hands-on experience

in product, business analysis, engineering, or software development. Strong

analytical thinking

and comfort with data and systems. The ability to make decisions using

data and to experiment

Strong

communication and facilitation skills

-- you're comfortable leading discussions and building alignment. Working knowledge of

Agile methodologies

and backlog management. A knack for

understanding customer journeys

and improving user experience. A

self-starter mindset

-- you can manage your own work while keeping the bigger picture in focus. A

Bachelor's degree

in engineering, information systems, mathematics, science, or a related field.

Bonus points for

Exposure to the

financial services industry

and financial data.

Comfort reading technical

designs, data models or analytical outputs. Experience

facilitating stakeholder workshops

or cross-functional planning sessions.

Figma skills

What you'll get

Clear growth pathways

into senior product or people leadership roles as the platform scales. A

hybrid

work model (onsite and remote)

Competitive packages,

including medical and RA contributions A

values-driven culture

focused on purpose and growth

Bursary program

opportunities to further your education

Merit-based promotions

in a growing, future-focused company

Why join IDM?

Every feature you help shape makes a real difference -- giving South Africans the tools to understand, manage, and rebuild their financial lives. If you're excited by purposeful innovation, complex data, and meaningful impact, you'll feel right at home here.