Job Description

Setting the roadmap and prioritising the development demand list through understanding the business strategy and objectives, the customer needs, and technology. Ensure that the business systems and business processes incorporate industry standards and best practices; and oversee business process and technology support to users.

Key Responsibilities

Strategically drive new system and product development Maintain, prioritise, and continuously refine the product backlog Gather requirements and translate them into clear user stories and acceptance criteria Work closely with design, operations, and business stakeholders Ensure successful delivery of product increments in each sprint System Improvement delivery / Project delivery Oversee Support Service to the business Ensure successful delivery of product increments in each sprint Align product development to business objectives and KPIs


5 years' experience in a Product Owner, Solutions Manager, or similar role Exposure to retail or logistics environments (beneficial) Experience in designing and implementing business and technology solutions. Hands-on involvement in software development processes and product documentation. Practical experience working with both Agile (user stories, acceptance criteria) and Waterfall methodologies Ability to support multiple business processes across one or more system Strong understanding of UX/UI principles. Solid foundation in information and business system design High computer literacy: MS Office, MS Project, and/or Google Workspace Ability to clearly explain technical concepts and solution trade-offs to non-technical stakeholders Strong leadership and team collaboration abilities Effective project management capability Excellent presentation and facilitation skills, including leading training sessions Analytical mindset with strong problem-solving skills Ability to develop and present ideas clearly and persuasively
The following will be an advantage:


SQL Google Cloud Platform Google Data Studio Experience using Jira * Experience translating business requirements into high-quality system solutions that deliver optimal performance and stability, while providing ongoing support and continuous improvement