To champion the development of existing and introduction of new products and services that will contribute to the achievement of the strategic objectives of the Bank, viz; development of innovative products, resulting in increase in return to shareholders and depositors.
1. Product Research and Development
Conduct research on products and or services including reviews of local and international products and prepares submissions to the Product Development Committee (to be established) and obtain approval from EXCO.
Assess the viability of the product / service and how it meets specific customer needs and covers all aspects that go into making a product / service a success. Champion the conduct of feasibility studies of all potential products and services
Ensure that the proposals are fully costed, and new business potential is taken into account.
Establish the requirements for customer services and staffing required to support the potential product or service
Propose a detailed training plan to up skill all stakeholders on the knowledge of the product / service
.
2. Evaluate and provide proposals on the enhancement of current products and services including analysis and recommendations on the sustainability of existing products and services.
3.
Implementation and roll out of the new products and services.
Member of the Projects team to contribute to the implementation of new products and services
.
4. Innovation and ideas generation
Assist with the innovation and ideas generation through structured initiatives such as presentations, surveys and make recommendations regarding ideas / innovation for implementation.
Partner with the marketing department in order to propose new innovative ideas that will meet customer needs for products and services.
Play an active role in monitoring ABG's Products Intelligence and Database
Participate in Albaraka Bank Groups Centre for Excellence in Product Development
5. Reporting
Provide monthly reporting at all product development committee meeting and to EXCO
.
6. Other Projects
Assist with other projects as and when required.
QUALIFICATIONS
Appropriate Tertiary Qualification - B. Comm, Marketing, IT, or other relevant degree / qualification.
Qualification in Research and Development and or Project Management will be an added advantage.
PREFERRED EXPERIENCE
Minimum of 3 years' experience in the Banking environment.
Preferably with experience in project management.
KNOWLEDGE
Knowledge of the Banking Systems including electronic banking systems
An understanding and knowledge of a Banks Policies and Procedures with a
view to practically implementing same
Knowledge of Banking products and services
Knowledge of the budgetary and financial processes
Knowledge of company's Code of Business Conduct
Track record in management of projects
Proficiency in Microsoft products with specific reference to Microsoft Projects
Al Baraka Bankis an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.
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