Job Description

Job Summary QUALIFICATIONS & EXPERIENCE

• Diploma or Bachelor's degree in education, Human Resource Development, or equivalent at NQF Level 7.
• Postgraduate qualification in Education or Quality Assurance is advantageous.
• Proficiency in LMS platforms, QMS systems, and SETA portals. Proficient in Google Suite, Microsoft Office Suite and Knowledge of e-learning platforms.
• ETDP SETA-registered Assessor and/or Moderator is preferred.
• Minimum of five (5) years in managing accredited learnerships or skills programmes.
• Curriculum Design and Compliance
• Quality Assurance Compliance
• Learnership Planning & Implementation
• Stakeholder engagement
• Monitoring and Reporting
• Assessment and Moderation Oversight
• Audit and Verification readiness
• Learner Support and Retention

COMPETENCIES & SKILLS

• Strong working knowledge of QCTO, SETA, SAQA, DHET regulatory frameworks and compliance practices.
• Deep understanding of South African skills development legislation (SDA, Skills Levies Act, etc.).
• Strong ability in programme design, academic project management, and accreditation processes.
• Exceptional organisational and planning skills, with attention to detail and follow-through.
• High-level verbal and written communication, reporting, and interpersonal abilities.
• Demonstrated leadership and people development skills.
• Excellent stakeholder engagement with regulatory authorities, employers, and training partners.
• Good report writing skills
• Fluent in written and spoken English
• Driver's license and own transport will be advantageous.

DUITES & RESPONSIBILITIES
The duties include the following:
New Product & Content Development

• Lead the conceptualization, development, and refinement of accredited and non-accredited learning products.
• Manage end-to-end course design including curriculum mapping, learning outcomes, and instructional design aligned to NQF standards.
• Ensure the development of learning content, assessments, and materials meets the QCTO and SETA requirements.
• Continuously enhance and fine-tune course content to maintain industry relevance and pedagogical integrity.
• Manage the buying of content and the content suppliers.
• Manage the high-level content management and writing for educational purposes.
• Collaborate with subject matter experts and industry consultants to ensure products reflect evolving sector demands.
• Develop short courses as standalone educational offerings, ensuring agile deployment and rapid alignment with workplace skills needs.
• Oversee version control, instructional quality, and updates of all academic content and resources.
• Ensure alignment of content to internal quality assurance frameworks and accreditation standards.

Learnership and Skills Programme Management

• Oversee the planning, enrolment, induction, and academic delivery of learnerships and skills programmes nationally.
• Manage project roll-out timelines, ensuring optimal learner throughput and completion within project periods.
• Provide academic leadership to regional and site-based coordinators to standardise programme implementation.

Quality Assurance & Compliance

• Ensure full institutional compliance with QCTO, SETA, SAQA, and DHET frameworks.
• Implement and maintain a robust internal QMS and SOPs for academic operations and accreditation.
• Assist in the management of compliance audits, external site visits, and verification readiness with regulatory bodies.

Facilitator, Assessor & Moderator

• Work alongside training management in the recruitment, contract, and performance management of facilitators, assessors, and moderators.
• Ensure alignment of facilitation schedules with unit standards and programme outcome.

Mitigating and Practical Solutions

• Implement staggered programme scheduling and resource planning frameworks.
• Establish a compliance alert system for regulatory updates and deadline tracking.
• Introduce a quarterly content review cycle, involving SMEs and industry input.
• Develop an internal academic staff bench to reduce overreliance on contractors.

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