Closing Date 2023/12/09
Reference Number MMH231114-3
Job Title Process Optimisation Engineer
Position Type Permanent
Role Family Operations
Cluster Momentum Life
Remote Opportunity None of the time
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Centurion
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za
Role Purpose
Analyse, model and improve business and system to drive a better client experience and to optimise process efficiency and people productivity. This includes to research, design and develop best practice processes and procedures in the business. Collaborate with process owners and other stakeholders to identify new opportunities to automate and simplify processes. Develop innovative solutions to address process inefficiency or inadequate service delivery. Have an analytical bias and create monitoring dashboards and processes to enable functional operational management.
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