Job Description

Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentumgroupltd.co.za

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

To implement a best practice framework for the pricing function that ensures optimal operation of the business through a comprehensive range of fit-for-purpose and best-in-class business pricing strategies, solutions, and client services.

Requirements

Experience and Qualifications:

Relevant B.Comm Degree at NQF level 6.
Mathematics or Statistics at degree level would be advantageous.
If academic requirements are not met, then relevant supervisory/management experience in a Pricing environment will be taken into account.
Recognition of Prior Learning will be taken into account.
Minimum of 5 years industry experience, specifically within the Pricing department.
Minimum of 3 years industry experience specifically within Employee Benefits and/or Risk business.
Experience in a Supervisory/Management capacity would be advantageous.

Duties & Responsibilities

INTERNAL PROCESS

Manage the workflow so that targets are met, and queries are timeously resolved.
Engaging and collaborating with various stakeholders (Sales teams and other departments) to ensure targets are met.
Ensure all work from the team is accurate and delivered on a professional level.
Perform quality assurance.
Improve processes in order to minimise operating expenses.
Implement innovative and effective solutions to meet and enhance team targets.

CLIENT

Build and maintain relationships with clients and stakeholders.
Enhance the image of Momentum Corporate through professional client liaison.
Define fair and innovative client service practices which build rewarding relationships, as well as enable the team to provide exceptional client service.
Contribute to a client service excellence culture which builds enduring and rewarding relationships, facilitates feedback, and enables the team to provide exceptional client service.
Drive efforts to improve client service and fair treatment of clients within the area of responsibility. Incorporate client feedback into the enhancement of daily business processes and management operating systems.
Incorporate client feedback into the enhancement of daily business processes and management operating systems.

PEOPLE

Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruptio,n and maximise employee productivity.
Demonstrate exemplary leadership behaviour through personal involvement, commitment, and dedication in support of organisational values.
Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, teamwork, and cohesiveness.
Effectively manage performance within the team in order to ensure business objectives are achieved.
Foster an environment which exhibits passion and enjoyment for the work being processed.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback, and provides exceptional client service.

FINANCE

Support client retention and new business acquisition via excellent customerservice and maintaining excellent client relationships.
Ensure pricing and Ts & Cs in quotes and rate reviews are in accordance with therelevant agreed risk approach and pricing strategy.

Competencies

Client/Stakeholder engagement, management, and commitment.
Impact and influence.
Self-Awareness and Insight.
Relationship building and influencing.
Business and professional communication.
Business acumen, business knowledge, and industry awareness.
Quality-oriented.
New and business pricing (ability quotes and rate reviews - analyse claims experience and determine rates and free cover limits).
Financial awareness and management.
Good judgment, effective decision-making making and problem-solving.
Self-management.
Information integration.
Process efficiency improvement.
Analytical thinking (including problem identification and problem analysis).
Data management.
Time management, flexibility, and adaptability.
Service and results orientated.
Interpersonal communication and collaborative approach.
Teamwork and co-operation.
* Basic and/or Intermediate level Word and Excel skills.