Job Description

Pretoria (Hybrid): TRAINING COORDINATOR

Minimum Requirements:

-Reliable, punctual and professional

-General Bachelor of Arts Degree or similar qualification a must

-Excellent command of English in verbal and written communication

-Strong recent previous experience in LMS and Learner Administration a must (In a Training Environment)

-Organisational skills with ability to build rapport and strong working relationships required

-High degree of attention to detail

-Adaptable and flexible

-Proficient in MS Office applications

-Ability to work independently in a market with little supervision and using resources available

-Customer Service orientated with commitment to quality

-Self-motivated and objective focussed

-Stable employment record and contactable references a must

-To start as soon as possible

Duties:

-Full Training Coordinator and Learning Support Administration function

-Schedule and administer enrolments including, monitoring participant numbers to ensure minimum delegate numbers are achieved, and highlighting low enrolments to appropriate contact.

-Set up courses using appropriate Learning Management System and database, in line with standard operating procedures.

-Work with customers to secure any additional resources needed for the session delivery (e.g. IT / Facilities equipment / SMEs / other client teams).

-Monitor quality of facilitation, highlight to customer any issues associated with course and collaborate to support resolutions and ensure customer satisfaction.

-Manage learner queries and coordinate escalations in accordance with Service Level Agreements and offer recommendations for improvements.

-Lead, consult and deliver scheduled processes on contracts, where required and support in producing essential reports on agreed dates, outlining essential data needed as requested by client.

-Raise purchase orders.

-Work towards deadlines stipulated by client in order to deliver the Programme objectives.

-Raise any potential challenges or risks to appropriate contact.

-Ensure all content on Learning & Development platform is current.

-Administering retailer queries (password resets, adding new delegates to LMS system, course resets, training history queries, course scheduling requests, closing registers for all completed courses)

-Maintain working relationships (managers, team members, training representatives, clients, Academy staff, other key personnel in markets)

Salary: R 36 000.00 gross (Cost to Company)

E-mail detailed CV in Word or PDF (not as a link) to oneilc(at)telkomsa.net and indicate the following in the subject line:

- Reference CR2488; and

- Your monthly gross salary expectation in context with amount offered.

(Also forward Reference letters and a recent photograph if possible)

APPLICATIONS NOT MEETING ALL REQUIREMENTS WILL BE DELETED.

JobPlacements.com