Job Description

Key Responsibilities:

Continuously develop the Insurance product strategies with proven experience in developing, pricing, and managing short-term insurance products (e.g. cell phone insurance, jewellery insurance) Ability to identify market and performance trends and translate customer needs into innovative offerings for products, processes and distribution Strong financial acumen including understanding of insurance financial metrics (loss ratios, underwriting margins, claims ratios) and budget management, forecasting and profitability analysis of the insurance portfolio Strategic financial and marketing planning and implementation to execute growth strategies Ability to balance commercial objectives with excellent customer experience and long-term customer value Responsibility and accountability for external partner relationships Negotiation with relevant internal stakeholders at all levels within the organization with regards to strategies and store campaigns Conduct regular reviews of the market, customer and competitor offerings Setting up and monitoring sales, delivery and activation targets Managing staff related to the portfolio Maintain close collaboration with Legal and Compliance department to ensure all products and processes comply with the relevant legislation Responsibility for regulatory reporting (e.g. Conduct of Business Review) and other regulatory reporting requests Full knowledge of and compliance to all relevant legislation (STI, LTI, FAIS, NCA, CPA & POPI) Experience in building brands within financial services.

Qualifications and Experience:

A Business Degree or similar Advance certificate in STI or LTI (advantageous) To have completed Class of Business certificates in STI and LTI (advantageous) To have completed the RE5 & 1 Exams for Key Individual (KI) & Representatives (advantageous) To have met the requirement to be registered as a KI (advantageous) Ability to effectively apply financial and marketing knowledge to ensure growth of the portfolio At least 5 years relevant business and marketing experience in a managerial/leadership role 2 years' experience in a supervisory role 2 years management experience managing a team of managers - [advantageous] Knowledge of Insurance products and relevant legislation (e.g. FAIS, Insurance Acts, POPI, etc.) Sound understanding & application of people management procedures [e.g. IR, coaching]

Skills:

Analytical Processes Analyse Alternatives and Recommend Solutions Builds Rapport Business Case Contribution Claims Handling Claims Management Claims Notification and Investigation Claims Settlement Data Collection and Analysis Data Control Financial analysis Financial Modelling In-Depth Questioning Information Management Insurance Principles and Practice Insurance Products and Services Knows the Buying Influences Manages Buyer Indifference

Behaviours:

Demonstrated knowledge of and skill in adaptability, decision making, interpersonal relations, problem solving, teamwork & written communication Comfortable and effective influencer. You need to be flexible as the environment is very dynamic and priorities can change. Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results Adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information Interprets and simplifies complex and contradictory information when resolving organisational problems Interpreting and applying understanding of key financial indicators to make better business decisions. Assesses and improves the efficiency, effectiveness, and quality of various work processes Develops plans and prioritises initiatives that align to the organisational goals and objectives Effectively adjusts their behaviour, approach, and decision-making based on the situation Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.