Job Description

Main purpose / objective of the position:
To provide a single point of communication and accountability in terms of the portfolio managed,
and to provide guidance on sound business principles and leadership in terms of the various assets
under management. This will include tenant relations, physical property issues and administrative
matters.
To plan, direct, coordinate and budget, either personally or through subordinate personnel, all
activities concerned with the Property Management process in order to optimise the Company's
profit, including the establishment and development of new markets in order to add value to the
portfolio and/or the Company and improve the long term profitability of properties / shopping centres
under management through revamps and/or expansions. To establish the Company as experts in
the property market.
To ensure, either personally or through subordinate personnel, customer care and good interaction
with tenants are managed.
Assist with the annual budget process and ensure accuracy in order to present to the owners /
coowners
Prepare strategic plan for each asset in conjunction with ownership. Implement the plan, monitor
progress and revise throughout the year as necessary.
Assistance to Centre Management teams with space planning and estimating costs while
maintaining established building standards and profitability
High-level reporting on portfolio-wide performance including accounts receivable, expense
variances, miscellaneous income programs, and tenant move-ins/move-outs

Decision making authority:
Employees in this band are concerned with long term planning in the companyxe2x80x99s functions, including
but not limited to the management of staff; operational decisions relating to income and expenditure
to meet the mandates provided by clients; decisions regarding the income and expenditure of the
company in order to meet targeted growth in profit. Operate as determined by the Approval
Frameworks of the Company and clients.

Experience / Education:
EAAB Fidelity Fund Certificate as Full Status Agent (NQF5 qualification). Advanced business
knowledge, especially in the property industry and associated financial markets backed-up by at
least 10 years appropriate experience. Exposure to large retail centres are a requirement, as well
as knowledge and exposure to the national tenants Experience in managing people is a key
requirement. Although a minimum of Gr 12 with university entrance is required, a business degree
would be a strong recommendation.

Skills required:
People Management; Negotiation; Deal-making; Problem solving; Numeracy;
Coordination/Organization; Computer literacy; Team Building, Emotional intelligence, Inter-personal
Communication skills. Drivers license, Financial Acumen; Ability to establish strong interpersonal
relationships with team members. Ability to work with little direction, maintaining confidentiality and
professionalism. Professional demeanor. Quantitative and analytical skills and attention to detail.
Priority setting, decisiveness, organization and time-management skills

Knowledge required:
Property industry, especially commercial and retail property management- and development;
company specific systems and procedures; local environment; Basic Labour Law; Occupational
Health and Safety legislation; basic principles of South African law of contract as well as the law of
landlord and tenant. Consumer protection Law implications of property owners required.

Competencies required:
Team leadership(5), Change leadership(5), Financial and business acumen (4), Applied Strategic
planning(4), Customer and Quality Focus(5), Innovation(4); Analytical Thinking (4); Drive and
Productivity (4); Problem Solving and Decision Making (4); Property Specialist.

Major drivers of work volume:
Number of properties and tenants; business cycle of various assets, co-owned properties and
communication between co-owners, number of clients: number of staff; number and complexity of
business improvement/cost reduction initiatives; number and frequency of involvement in Business
forums, Community / Social Responsibility projects; number and size of revamps/expansions at
properties under management.

Interface / relationships with:
Internal: Exco; Finance; Facilities; People Management; Systems
External: Property Owners and Asset Managers; Centre Staff, Tenants; Local authorities and
community; Contractors; Attorneys; SAPOA; SA Council of Shopping Centres ; Local Business
Forums

Excellerate