Policy Servicing Agent

Johannesburg, Gauteng, South Africa

Job Description

We are seeking a skilled Policy Service Consultant / Administrator to join our short-term insurance team on a 6-month contract. The ideal candidate must have experience in policy servicing, strong knowledge of short-term insurance products, and be fully FAIS compliant with RE5.
Requirements:

  • FAIS-recognised qualification (as per FSCA)
  • RE5 certification
  • 12 years experience in short-term insurance policy servicing
  • Strong understanding of personal and/or commercial lines
  • Excellent client service and admin skills
  • Computer literate (MS Office, policy admin systems)
Responsibilities:
  • Process policy amendments, endorsements, and cancellations
  • Handle client and broker queries professionally and within SLA
  • Maintain accurate policy and client records
  • Ensure full compliance with FAIS and company procedures
  • Collaborate with internal departments to ensure efficient policy servicing

Skills Required

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Job Detail

  • Job Id
    JD1554201
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned