Job Description

Job Summary
A well-established and trusted insurance provider, renowned for its customer-centric approach and excellence in short-term insurance solutions, is seeking a skilled Personal Lines Underwriter II to join its dynamic team in Bryanston. With a strong focus on underwriting that safeguards what matters most to individuals, the company offers an exciting opportunity for a driven, detail-oriented professional who is passionate about underwriting excellence.
Responsibilities
Underwriting and Policy Management
Issue and process new business, renewals, and endorsements via the Cardinal 360 (C360) system.
Evaluate risks and prepare competitive, accurate quotations for personal lines products.
Apply underwriting criteria in line with internal guidelines, standards, and legislation.
Collaborate with the sales team to secure and retain profitable clients.
Maintain policy records and ensure accuracy of documentation before dispatch.
Conduct timely renewal reviews and determine appropriate terms.
Monitor and apply findings from risk surveys to existing and prospective policies.
Identify and adjust unprofitable or overexposed policies.
Client Engagement & Service Delivery
Resolve client queries and complaints professionally and within SLA timeframes.
Maintain high levels of customer satisfaction by ensuring a seamless policy lifecycle.
Conduct regular telephonic interaction with clients regarding amendments or new cover requests.
Provide ongoing support and feedback to both internal and external stakeholders.
Ensure accurate electronic filing and record keeping of all underwriting activity.
Collaboration & Knowledge Sharing
Uphold the organization's values and culture in all interactions.
Mentor and share system, product, and process knowledge with colleagues.
Work closely with the underwriting team to meet service-level agreements and collective targets.
Process Improvement & Compliance
Ensure strict adherence to all compliance requirements, internal protocols, and industry regulations.
Continuously assess and recommend improvements to processes, workflows, or tools for more efficient service delivery.
Requirements
Matric (Grade 12)
NQF Level 5 qualification in Short-Term Insurance
Regulatory Exam Level 1 (RE1),
Minimum of 4 years' experience in personal lines underwriting
Personal Lines Class of Business training completed
Proof of DOFA (Date of First Appointment)
Experience with the Cardinal 360 system will be advantageous
Please Note, if you don't match the Requirements or Industry, you won't be consider for this role..
Benefits
Contact Hire Resolve for your next career-changing move today

• Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
• Send me your CV on +27 63 584 7231 (Whatsapp)

• You can also visit the Hire Resolve website:

or email us your CV: * Please use "Underwriter" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
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Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.