Job Description

Title People Manager



The People Manager is embedded in the business - working with line management, regularly touching base with each employee, supporting the business leadership and contributing to clarity so that people are aligned with Business Strategy. Contribute to creating a culture of high people orientation coupled with high performance that emphasizes empowerment, quality, excellence, accountability and business goal attainment. The role is the Managerxe2x80x99s right hand in driving high levels of team engagement, performance and retention whilst still meeting company objectives, providing scale to line managers in day to day management of people

Responsibilities

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Hiring of new talent

Conduct People Manager interviews and provide input and recommendations into hiring decisions

Conduct / facilitate psychometric assessments and recommendations into hiring decisions xe2x80x93 for Industrial Psychologists

Produce detailed Psychometric reports with recommendations xe2x80x93 for Industrial Psychologists

Provide face to face feedback to hiring manager and candidate where required xe2x80x93 for Industrial Psychologists

Team Orientation

Ensure that the orientation of new hires into the team is comprehensive and provides a warm welcome

Facilitate team orientation of new hires

Establish and drive an orientation plan for the new hires for their first month

Be the xe2x80x9cgo toxe2x80x9d person for new hires in the team and ensure there is a technical buddy within the team assigned to each new hire

Ensure that the content of the team orientation is constantly relevant and refreshed by keeping abreast of current trends

Employee Management and Performance Improvement

Collate and conduct AK 360 performance reviews (probation, bi-annual and annual)

Meet with employees 1:1 every 4 xe2x80x93 6 weeks to touch base and develop high trust relationships xe2x80x93 ensure all action points are followed up within 24 hours of the meeting. Provide coaching, feedback, guidance, support and discuss any urgent matters as applicable

Meet with line managers 1:1 on a regular basis to provide coaching, feedback, guidance and support to line management discussing any urgent matters as applicable

Assist and advise line management on employee issues, obtain input from Human Capital where necessary

Continuous tracking of KPIs

Manage and improve performance in conjunction with line manager driving a high performance culture

Keep close eye on billability statistics per consultant and address when necessary

Keep close eye on timesheet compliance per consultant and address when necessary

Ensure consultantsxe2x80x99 time is put to good use in between projects. Motivate them to be productive in their xe2x80x9cdown timexe2x80x9d

Develop a good knowledge of Altron Disciplinary Code and Procedure, Altron employee contracts and employee value proposition

Partner with Human Capital to ensure that any disciplinary or formal performance improvement processes are legally compliant. Treating employees firmly but fairly and in line with our Disciplinary Code

Document all incidents / conversations where necessary to support performance / misconduct hearings

Career Journey

Guide the career journey for employees focusing on career development, coaching and mentoring

Provide employees with a clear view of the business and their role within the business from day 1

Give employees clarity on their career journey and assist with finalization of goals and KPIxe2x80x99s

Be a brand ambassador for Altron Karabina as an employer, create a positive, professional first impression of Karabina from the first interaction

Ensure employeexe2x80x99s career journey is clear and vivid, assist with formulating their career journey goal setting

Partner with Learning and Development for employee training (internal and external)

Work with line management and L&D to develop and drive learning paths for employees in the team

Drive consultants to study and take Microsoft Exams ensuring that the Microsoft partnership status and business value of the consultants is maintained

Review resignations and have relevant retention discussions as necessary

Review exit interviews as input into where the business can improve talent retention and drive accordingly

Partner with Human Capital regarding the onboarding and offboarding process

Team Effectiveness

Live the company values in the way that people are managed

Develop a clear understanding of the purpose of various roles in a consulting environment and how they interact in order to contribute meaningfully to how these roles enable business success

With line management and consulting leadership ensure that role profiles created, up to date and communicated to relevant parties

Contribute to creating clarity and awareness within the team regarding our people and our business objectives

Proactively drive and contribute to creating a team with great engagement, morale and talent retention, connecting our consultants who are based at the customer with the business and the team culture

Be proactive and active in enabling the social connection within the team

Work closely with resource manager and consulting leadership to communicate allocation of consultants

Provide constant communication with consulting leadership and line management on issues with staff that could impact business

Provide regular formal feedback to consulting leadership on all consultants reporting into them

Provide assistance to the business for employee recognition initiatives

Provide regular feedback to AK Leadership on people trends and issues

Participate in the facilitation of team building initiatives within teams as necessary

Employee Engagement

Conduct, evaluate and provide feedback on various Pulse Surveys, stay interviews.

Follow up on actions from employee engagement surveys in the business

General

Drive the company values to ensure we have the right people working for us

Drive Work on Wellness programme (understanding of ICAS offerings so we can drive internal usage to benefit staff)

Take a proactive approach to employee welfare, wellness and health. Perform the role of mental health first aider and do management referrals to our wellbeing partner where necessary

Be an active member of the social committee

Be the managerxe2x80x99s right hand in terms of people matters.

Active involvement and ownership of various projects that are assigned to People Management

Knowledge sharing and free sharing of ideas within the team to stimulate ideas to drive continuous improvement

Requirements

Must have a degree in Psychology/Industrial Psychology

Must have 1 - 2 years working experience in talent management

Must have 3 - 6 years front line experience in dealing with people

Experience in working in a professional services / consulting environment is an added advantage

Registration as a Psychologist or Psychometrist is an added advantage

Education

Languages

Altron