Job Description

Purpose of the Job

The People Delivery Coordinator provides comprehensive administrative and operational support to the People Partner portfolio, ensuring the seamless execution of people-related processes across the employee lifecycle. This role plays a critical part in enabling the People Team to deliver an efficient, responsive, and people-centric service, supporting recruitment, onboarding activities, broader HR administration, coordination of employee lifecycle events, and ensuring data integrity across HR systems.

Job Objectives

People Partner Support

Provide day-to-day administrative support to People Partners throughout the employee lifecycle (e.g., onboarding, changes, exits), ensuring consistency and compliance with company policies. Assist in the preparation of documentation for employee relations cases, performance management processes, and organisational changes, ensuring timely and accurate submissions. Coordinate logistics for employee engagement initiatives, training sessions, wellness activities, and other internal events, including scheduling and communication with participants. Track and follow up on actions from People Partner meetings, initiatives, and employee engagement efforts to ensure accountability and progress.

HR Administration

Maintain accurate employee records in HR systems (e.g., SAP, SuccessFactors), ensuring data integrity and compliance with data privacy standards. Process employee status changes, contract amendments, and other supporting documentation with a high level of accuracy and confidentiality. Support the preparation of reports and dashboards for People Partners and business stakeholders, utilising data to inform decision-making. Ensure compliance with internal policies and external regulations related to HR practices and data management.

Onboarding & Offboarding Coordination

Coordinate onboarding logistics, including welcome communications, equipment requests, orientation scheduling, and introduction to team members. Ensure all onboarding and offboarding documentation is completed, filed appropriately, and compliant with company standards. Act as a point of contact for new hires and departing employees during their transitions, addressing inquiries and facilitating their experiences.

Contractor & Biometric Support

Support onboarding and offboarding processes for contractor staff, ensuring compliance with internal policies and timely processing. Track contract durations, renewal timelines, and liaise with vendors or agencies to maintain updated records. Coordinate biometric enrollment sessions and maintain accurate records related to biometric data and employee access.

Recruitment Support

Schedule interviews and risk assessments while coordinating with hiring managers and recruiters to ensure a smooth recruitment process. Prepare and issue employment contracts and offer letters, ensuring compliance with legal and organisational standards. Maintain candidate records in the Applicant Tracking System (ATS), ensuring timely updates and data accuracy.

Qualifications

Essential

Degree or Diploma in Human Resources, Business Administration or related field.

Experience

Essential

+1 years of experience in HR coordination, recruitment administration, or a similar role within a corporate environment.

Preferable

Experience supporting HR business partners or generalist HR functions, demonstrating an understanding of end-to-end HR processes

Knowledge and Skills

Familiarity with HRIS platforms (e.g., SAP, SuccessFactors) and document management systems, showcasing ability to manage and maintain HR-related data (preferred).

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