Job Description

Purpose of Role

As part of the Shared Services HR team for the Allan and Gill Gray Philanthropy Africa, the Shared Service Payroll Officer is responsible for the entire cycle of payroll processing by maintaining employee payroll and HR master records for purposes of payroll.



This role ensuring accurate and timely processing of payroll to employees. They contribute to the smooth operation of payroll activities and support employee satisfaction by handling payroll-related queries and maintaining confidentiality and accuracy in payroll data.

Objectives of Role

All employees in Shared Services HR team are individually and collectively responsible for customer excellence and will be measured accordingly.

What are we looking for?

Extensive experience in full-function payroll processing, ideally across multiple entities. Strong knowledge of payroll systems (Sage 300), tax regulations, and statutory compliance. Exceptional attention to detail, problem-solving skills, and ability to work under pressure. A commitment to delivering a seamless payroll experience that supports employee satisfaction.

Customer Excellence

Work closely with the relevant stakeholders to set expectations and provide services exceeding the agreed standard. Contribute to customer satisfaction for services delivered by the Shared Services People Services Team. Assist with identifying problems in your area of responsibility, and that of the Shared Services People Services team, and discussing possible solutions to achieve customer excellence.

As the Shared Services Payroll Officer, you will be responsible for performing the following activities:

Inputting, processing, and employee payroll admin support for multiple entities within SA and east Africa on Sage 300 People Maintaining employee files and records ensuring a methodical filing process aligned to audit requirements both on SharePoint and SAGE Review and ensure accuracy of approved payroll inputs such as advances, staff deductions, and salary adjustments. Maintain employee payroll records; ensure that employee changes are entered correctly and made on a timely basis; process changes for proper authorization. Generating reports for payroll review g., variance reports and company reconciliations. Prepare payroll reports from SAGE and provide input and data in into reports as and when required. Peer review all payroll inputs and any reconciliations prepared by team member additional payroll officer. Reconciliation of 3rd party billing and SAGE (Medical Aid, GL, Gap Cover) which is sent to finance for payment. Responsible for all tax related activities, compliance status, establishing and maintaining current registrations and tax issue resolutions. Administer any changes to Umbrella Fund on a monthly process through file Communicate payroll changes to the HRBPs and Finance Leads Responsible for remaining up to date with the latest payroll and tax Responsible for responding to and completing all service desk tickets related to basic payroll queries. Develop relationships and collaboration with key stakeholders eg. entities and finance shared services.

Experience and Qualifications

Minimum 3-year Diploma in Financial accounting, human resources, payroll/tax or a similar field. Up to 5 years relevant work experience in a similar Advanced excel and numerical abilities Strong checking and attention to Proficient in payroll software Sage 300 Advanced Specialised Computer literacy

Competencies

Identification with the

AGGPA Vision, Mission and Values

Coping with pressure and setbacks Customer oriented service mindset Highly detail oriented; analytical Strong results orientation and deadline driven Able to work on multiple assignments Flexibility Able to manage confidential information Excellent communication and people skills Initiative - has the ability to assess and initiate things independently. Proactive * Quality Orientated