Job Description

Job Summary
Our client, a market leader, is currently seeking to appoint a Parts Sales Representative, based in Humansdorp.
Requirements:

• 3-5 years' experience in parts sales or a similar role.
• Experience in workshop or service operations.
• Understanding of parts procurement and supply chain processes.
• Ability to monitor and report on department activity.
• Proven problem-solving, planning and decision-making skills.
• Valid driver's license and own vehicle.
• Knowledge of agricultural mechanisation machinery/equipment is advantageous.
• Intermediate proficiency in Microsoft Office.

Responsibilities, but not limited to:

• Ensure efficient sales, coordination and record-keeping of all parts and general service activities.
• Oversee daily operations of the parts department.
• Order parts stock to maintain correct stock levels, correct specifications and quality, with a view to improving gross profit.
• Ensure weekly availability of parts.
• Handle parts sales and invoicing.
• Conduct daily and weekly checks to ensure smooth parts-department operations.
• Receive and dispatch parts orders.
• Maintain accurate service and parts records and reports.
• Provide clear instructions to suppliers/contractors with full scope of requirements to prevent add-ons and unplanned costs.
• Perform parts stock take: spot checks monthly and full counts semiannually.
• Liaise with walk-in clients.
• Handle client complaints and work with management to resolve them.
• Maintain good housekeeping standards in the parts area.

Purchasing and Finance Management

• Meet daily, weekly and monthly deadlines.
• Comply with company policies and procedures.
• Maintain parts and tool inventory; manage supplier quotations, purchase orders and invoice approvals.
• Oversee equipment stock, place orders, when necessary, manage receipt and stock control.
• Forecast, order and negotiate pricing for spare parts inventory.

Health and Safety

• Keep the parts room neat, organized, and properly marked.
• Accept and fulfil SHE (Safety, Health, Environment) regulatory appointments when required.

Fleet Management

• Coordinate with relevant departments to ensure parts can be ordered in time for services.
• Verify correct parts are used during service and ensure unused parts are returned to stock or the supplier.

Communications and Reporting

• Maintain professional relationships with heads of departments.
• Ensure all communication (written and verbal) aligns with company conduct standards and is professional.
• Respond promptly and professionally to service queries and complaints.
• Present oneself professionally, upholding company reputation.

Human Resources / Leadership

• Work to a flexible schedule.
• Set departmental objectives / KPIs and review performance of direct reports.
• Report on target achievements and identify corrective actions when needed.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.
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