Parts Controller/stock Controller

Cape Town, Western Cape, South Africa

Job Description

Our client, a trusted service partner to Samsung, is looking for a Parts Controller / Stock Controller to oversee and coordinate the inventory of spare parts for televisions, audio systems, and home appliances. This vital role supports seamless operations between the warehouse, technicians, and service centers in the Cape Town region.
Key Responsibilities
Receive, store, and dispatch electronic and appliance spare parts
Maintain accurate inventory records using Samsung's system (e.g., GSPN or equivalent)
Coordinate daily part deliveries and returns with field teams and service centers
Monitor and manage stock levels to prevent shortages or excess stock
Process orders, transfers, warranty claims, and replacements
Conduct cycle counts and full inventory audits to ensure accuracy
Collaborate with technicians and service managers to forecast part demand
Ensure compliance with safety and quality standards for all stored parts
Manage shipment documentation and liaise with couriers/logistics providers
Prepare and submit inventory and usage reports to management
Minimum Requirements
2+ years' experience in parts or stock control (preferably in electronics or technical services)
Familiarity with inventory systems - GSPN experience is a strong advantage
Strong attention to detail and excellent organizational skills
Effective communication and coordination skills
Ability to work independently and collaboratively