Job Description

Key Responsibilities

Assist customers and service technicians with identifying required parts accurately.

Promote and sell parts and accessories to retail, wholesale, and workshop customers.

Maintain up-to-date knowledge of parts catalogues, pricing, and product availability.

Process orders, issue invoices, and ensure timely delivery of parts to customers and service departments.

Monitor and manage parts inventory levels, including stock ordering and stock rotation.

Ensure compliance with OEM (Original Equipment Manufacturer) standards and dealership procedures.

Handle customer inquiries and complaints promptly and professionally.

Prepare and maintain records of sales, orders, and inventory transactions.

Support dealership promotions and campaigns to boost parts sales.

Stay updated on new products, technical bulletins, and industry trends.

Qualifications & Experience

Matric/Grade 12 (essential).

Certificate or diploma in Automotive Parts Management or related field (advantageous).

Minimum 2 - 3 years' experience in a parts sales or consulting role within the automotive industry.

Knowledge of automotive parts, systems and dealership operations.

Experience with parts catalogues, inventory management systems and point-of-sale software.

Skills & Competencies

Strong product knowledge and technical aptitude.

Excellent customer service and communication skills.

Attention to detail and strong organizational skills.

Ability to work independently and as part of a team.

Sales-driven mindset with ability to upsell parts and accessories.

Problem-solving and conflict resolution skills.

Proficiency in dealership systems, inventory software, and MS Office.

Job Types: Full-time, Permanent

Work Location: In person