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Role Purpose/Business Unit:
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The Partner Enablement & Governance Specialist plays a pivotal role in the success of Vodacom Business's Public Sector Sales strategy by acting as the operational backbone for Sales Partners. This role is designed to empower partners to sell effectively, streamline administrative processes, and ensure governance and compliance across all partner-related activities.
To enable, support, and govern the performance and operations of Sales Partners within the Public Sector Sales environment. This role ensures that partners are equipped to sell effectively, are administratively supported, and operate within compliance and performance frameworks that drive revenue growth for Vodacom Business..
A critical component of the role also involves supporting Vodacom's regulatory obligations to ICASA, including project planning, installer administration, and financial tracking. This ensures that Vodacom Business remains compliant while delivering high-quality service to public sector clients.
Your responsibilities will include:
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Partner Management
Resolve Partner Disputes and manage Commission Reports
Administer Edu Bundles
Support the RT15 Once-off and Ongoing Commissions
Provide Payment Summaries and track Mobile Base Movement
Support partners with administrative needs, including Facilities and systems provisioning and access
Govern and manage the partner leads funnel
Handle Partner Commission Disputes
Partner Reporting
Establish, communicate and drive accountability of Partner Targets
Monitor and evaluate Partner Performance
Interpret performance data to improve delivery against Sales KPIs
Collaborate with Regional Managers and Sales Leadership for Partner performance reviews
Drive partner engagement through the management of a Partner cadence
ICASA Obligations & Project Administration
Lead Project Planning and Progress Reporting for all regulatory obligations
Monitor Project Budgets and Expenditure for all regulatory obligations
Maintain Supplier/Installer details on the Vodacom systems
Capture Purchase Orders for suppliers and installers
Support Supplier/Installer invoicing
Track Network Connectivity Issues
Stakeholder Management
Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Builds collaborative partnerships and alliances for market success.
Leverage a comprehensive network to facilitate project delivery and resolve issues efficiently.
Collaborate with various departments and stakeholders to ensure project success.
Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
Manage the multiple internal & external stakeholders across the landscape
The ideal candidate for this role will have:
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Relevant 3-year degree / diploma or equivalent experience
3+ years' work experience in operations, contract management, or related environment, with:
+ Strong understanding of public sector procurement
+ Experience with Partner/Channel Management
+ Proficiency in CRM and opportunity management systems
+ Excellent communication, stakeholder management, and interpersonal skills
Technical Competencies
Business development skills - unlocking the opportunity based on customers' business requirements
Team player, strong influence and relationship management skills
A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
Ability to work in an international and/or distributed virtual team
Strong communication and decision making skills - ability to balance conflicting interests
Proficiency in MS Word, MS Excel, PowerPoint, MS Teams, SharePoint, MS Project, Primavera.
Detail-oriented with a focus on accuracy and quality.
Ability to work collaboratively in a team environment and independently.
Familiarity with project challenges and solutions in government-related and private sector projects.
Behavioural Competencies
Customer Focus: Prioritizing customer needs and delivering excellent service
Accountability: seeks feedback and identifies opportunities for improvement or innovation
Collaboration: Actively fosters collaboration, seeks input and effectively partners
Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.
We make an impact by offering:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications:
10 October 2025.
The base location for this role is
Vodacom Midrand Campus.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.
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