We've got a position available for an outbound client care consultant
Company:
King Price
Purpose of position:
Providing superior service to internal and external clients. Selling products to retain existing clients and attract new business for the organisation.
Responsibilities:
Dealing with client queries and complaints
Upselling a variety of products to existing clients, on all levels, in a competent, efficient, and professional way
Acting in accordance with the quality standards that are in place and in line with the King Price values
Requirements:
Matric or matric equivalent (essential)
RE5 (essential)
Full FAIS qualification (advantageous)
Previous call centre experience, preferably in client care and/or sales environments (essential)
Relevant experience in short term insurance (advantageous)
Excellent product knowledge
Skills and Attributes:
Live the King Price values
Excellent attention to detail and quality oriented
Strong problem-solving, decision-making and objection handling skills
Deadline and results driven
Ability to cooperate and communicate with all levels of management and clients
Strong people skills and client-oriented
Team player
Show traits of resilience, integrity, ambition and passion
Work well under pressure
Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.
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