Job Summary
Provide supervision and oversight for order fulfillment, inventory management, and distribution teams.
Resolve issues through hands-on problem solving and troubleshooting.
Ensure team activities align with established business processes and standards.
Delegate tasks and monitor progress through to completion.
Train, guide, and motivate team members, applying knowledge of Tronox's order fulfillment and delivery systems to drive achievement of departmental objectives.
Qualifications and experience
Grade 12 (Mandatory)
Nation Diploma in Logistics or equivalent NQF6 (Mandatory)
Minimum 8 year's role specific experience within shipping environment for heavy industry commodities. (Mandatory)
Minimum 3 years Management / Supervisory experience (Mandatory)
Driver's License (Mandatory)
Key Responsibilities
Oversee compliance with health, safety, security and environmental (HSSE) regulations, and applicable Tronox policies and procedures.
Ensure compliance with departmental policies and procedures including the effective operation of internal controls
Respond quickly and effectively to queries and complaints from customers regarding the OTD processes. Monitor root causes and propose systemic corrections as may be required.
Monitor and correct as necessary the effectiveness of key service providers.
Participate in the selection, coaching, and development of staff. Provide regular training, coaching, and performance feedback.
Direct all activities around customer master data, pricing, accruals, and rebates to ensure accurate customer data reporting and financial accounting.
Oversee the efficient and safe operation of warehouses, including receiving, storing, packing and dispatching of Tronox products
Daily oversight and management of the allocation of finished products to customers.
Assist in the budget development and analysis process. Review and provide oversight towards achievement of cost management goals.
Manage implementation of initiatives designed for improving product availability, controlling inventory costs and optimizing the inventory flow of goods within the organization and to customers.
Participate in SOX compliance requirements required within Order to Delivery to ensure compliance with regulations.
Knowledge and Skills
Customer-focused approach
Excellent communication and interpersonal skills
Vast experience in Customs clearance
Proficient in SAP and MS Office
Ability to work with diverse environment and cultures
Analyse shipping problem trends
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