Job Description

Position: Operations Manager
Area: East London
Qualifications:

• Grade 12
• Relevant Tertiary qualification, Supply Chain and Logistics Management Diploma / Degree

Experience:

• Minimum of 5 years' experience within the FMCG Industry
• Management of small fleet of vehicles
• Experience of storage of chemicals and understanding the associated risks
• Experience on Cargowise Warehouse Management system

Inventory Management

• Ensure that all clients are on boarded onto Cargowise 1 Warehouse Management System
• Ensure that automated stock on hand reports is set up for clients
• Ensure that the Cargowise system is effectively used for client's stock takes
• Ensure weekly plan accounts for cycle counts for entire production range
• Ensure each client account is subjected toa monthly physical stock count comparing the physical stock on floor to Cargowise stock at hand in line with SLA requirements
• Ensure that cycle counts and stock takes results are submitted to client in line SLA requirements

Operations:

• Chep recons ensure weekly CHEP reconciliations are completed and documented
• Material Handling equipment ensures that all MHE checklist are reviewed daily and that all deviations and repairs are attended to
• Claims ensure that all claims or potential claims are being logged and investigated
• Warehouse lay0out and optimization managing warehouse space to maximise storage capacity and streamline product movement
• Quality control implementing quality checks to ensure product integrity throughout the warehouse process
• Compliance management ensure adherence to safety and compony policies within the warehouse

Client Interaction:

• Ensure all clients complaints are being with timeously
• Submit a monthly report to general Manager, detailed complaints received
• Attend SLA meetings with clients where required to do so

People Management:

• Leading and managing warehouse staff, assigning task and ensuring proper training to maintain operational efficiencies
• Contact labour management

Finance:

• Ensure that all operational billing activities are accounted for monthly
• Review monthly billing schedules
• Cost control measure to be put in place

Management Reports:
The monthly management reports to be done - CHEP recon, EC scorecard, Stock loss reports, Operational Report, OTP Progress Report, Management review pack
Skills:

• Attention to detail
• Business Acumen
• Organisational skills
• Excellent customer relationship skills
• Supervisory and leadership skills
• Above average communications skills

Competencies:

• Sound warehousing operational and warehouse management skills
• Sound knowledge in the handling, storage and transportation of dangerous goods
• Sound level pf computer proficiency - MS Office