Operations Manager
Job Description
Setting and achieving key performance indicators (KPIs).
Overseeing project execution, ensuring timely delivery and client satisfaction.
Developing and managing the annual operations budget, ensuring alignment with organisational goals.
Maintaining high standards of service delivery through robust quality assurance processes.
Identifying and mitigating operational and project risks to safeguard organizational integrity
Developing and implementing operational strategies.
Preparing monthly and quarterly operational performance reports.
Collaborating with the finance team to prepare accurate forecasts and cost analyses.
Building and maintaining strong vendor partnerships to ensure access to cutting-edge technology.
Qualification & Skills
Bachelor's degree in business administration, Operational Management, or a related field
ITIL Qualification
Project Management Qualification
Master's Degree (Preferred)
8+ years' experience in operations management within the ICT sector
Knowledge of ICT infrastructure, storage solutions, Client solution and cloud services.
Strong understanding of Dell, HP, Huawei, VMware, and Veeam operational requirements.
Exceptional project management and resource allocation skills.
Knowledge of government tender processes and compliance standards
Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.
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Job Detail
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Job IdJD1405841
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned