Our client is looking for an Operations Manager within the Hospitality industry to join their team in Yzerfontein, WC. This hands-on role is ideal for an ambitious and energetic individual looking to grow into a senior management position. The venue is a dynamic beachfront hospitality destination known for its rustic charm and event hosting. The successful candidate will oversee daily operations, manage diverse teams, coordinate with the events and marketing managers, and maintain the high standards expected at the venue. The position requires flexibility, initiative, and a willingness to tackle varied tasks - from staff management to logistical errands.
Responsibilities:
Oversee and support the events, marketing, reception, kitchen, bar, and cleaning teams
Foster a motivated and customer-focused team culture
Handle staff recruitment, scheduling, training, and performance management
Ensure smooth daily operations across all departments
Maintain venue cleanliness, safety, and guest satisfaction
Manage relationships with suppliers and service providers
Coordinate with the events team for successful function execution
Resolve guest issues and assist with event logistics
Monitor budgets and operational costs
Report on financial performance and identify areas for improvement
Collaborate on business development and revenue growth strategies
Assist with venue marketing and promotion
Ensure the venue is well-maintained and operational at all times
Requirements:
Experience in hospitality, event management, or a similar leadership role
Strong organisational and multitasking abilities
Excellent communication and interpersonal skills
Budgeting and financial management experience
Ability to lead and motivate a diverse team
Willingness to work flexible hours, including weekends and evenings
Hands-on attitude and willingness to manage practical, day-to-day tasks
Benefits:
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