Job Description

Job Title: Operations Manager
East London
Salary Range: R400 000 R600 000 CTC pa
Qualifications

• Grade 12
• Relevant tertiary qualification Supply Chain and Logistics Management diploma / degree

Experience

• Minimum of 5 years' experience within the FMCG industry
• Management of a small fleet of vehicles
• Experience of storage of chemicals and understanding the associated risks
• Experience of Cargowise Warehouse Management system

Inventory management

• Ensure that all clients are on-boarded onto Cargowise 1 Warehouse Management System
• Ensure that automated stock on hand reports is set up for clients
• Ensure that the Cargowise system is effectively used for client stock make
• Ensure weekly plan accounts to cycle counts for entire product range
• Ensure each client account is subjected to a monthly physical stock count comparing the physical stock on floor to Cargowise stock at hand in line with the SLA requirements
• Ensure that cycle counts and stock take results are submitted to clients in line with SLA requirements

Operations

• Chep recons ensure weekly CHEP reconciliations are completed and documented
• Material handling equipment ensure that all MHE checklists are reviewed daily and that all deviations and repairs required are attended to
• Claims ensure that all claims or potential claims are being logged and investigated
• Warehouse lay-out and optimization managing warehouse space to maximize storage capacity and streamline product movement
• Quality control implementing quality checks to ensure product integrity throughout the warehouse process
• Compliance management ensure adherence to safety regulations and company policies within the warehouse

Client interaction

• Ensure all client complaints are being dealt with timeously
• Submit a monthly report to General Manager, detailing complaints received
• Attend SLA meetings with clients where required to do so

People management

• Leading and managing warehouse staff, assigning tasks and ensuring proper training to maintain operational efficiencies
• Contract labour management

Finance

• Ensure that all operational billing activities are accounted for monthly
• Review monthly billing schedules
• Cost control measure to be put in place

Management reports

• The monthly management reports to be done CHEP recon, EC scorecard, Stock loss report, Operational Report, OTP Progress report, Management review pack

Skills

• Attention to detail
• Business acumen
• Organizational skills
• Excellent customer relationship management skills
• Supervisory and leadership skills
• Above average communication skills

Competencies

• Sound warehousing operations and warehouse management skills
• Sound knowledge in the handling, storage and transportation of dangerous goods
• Sound level of computer proficiency MS Office