Onsite Support And Installation Technician
George, Western Cape, South Africa
Job Description
Job Summary
Our client, an IT company servicing the hospitality industry, is currently looking to hire an Onsite Support and Installation Technician based in George, Western Cape.
Requirements:
- Grade 12 / Matric is essential.
- A+ and / or N+ certification or equivalent technical experience.
- Minimum 1 years' experience in IT hardware support or onsite technical installations.
- POS, retail, or hospitality technology experience preferred.
- Drivers and Own Reliable Transport Essential.
1. Onsite Support and Troubleshooting:
- Resolve onsite technical issues and hardware faults during or after installations.
- Replace or repair faulty POS equipment (e.g., power supplies, printers, terminals).
- Install POS terminals, printers, cash drawers, scanners, and kitchen display systems.
- Connect all equipment to necessary power, LAN, and networking infrastructure.
- Configure BIOS settings, network parameters (e.g., static IPs), printer paths, and display settings.
- Load and configure POS client software (under guidance of internal team).
- Deliver professional, client-facing support during go-lives.
- Communicate concerns or risks to internal teams.
- Complete installation checklists and log work using mobile tools.
- Ensure accurate photos, notes, and client signoffs are captured.
- Collect and return hardware stock from office as needed.
- Participate in internal training or technical refreshers.
- Assist during major upgrade or multi-site rollout projects.
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Job Detail
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Job IdJD1479167
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R15500 - 20500 per month
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Employment StatusPermanent
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Job LocationGeorge, Western Cape, South Africa
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EducationNot mentioned