Job Description

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Purpose of the Job

The purpose of the Network Administrator I is to provide foundational network administration and support services for the organisation's network infrastructure. This role works under the guidance of the Network Administrator Lead, assisting with routine network configurations, monitoring, and troubleshooting to ensure stability, security, and optimal performance. The role supports compliance with organizational policies and security standards while contributing to reliable network services across the business.




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Job Objectives

Network Monitoring & Maintenance

Monitor network performance and report issues to senior administrators. Respond to network alerts and resolve standard incidents within agreed service levels. Support routine maintenance activities to ensure network stability.

Configuration & Implementation

Implement basic network configurations under supervision. Participate in testing and deployment of network solutions as directed by senior administrators.

Troubleshooting & Support

Assist in diagnosing and resolving network problems, escalating complex issues to senior staff. Provide first-level support for connectivity and performance issues.

Compliance & Security

Ensure adherence to security standards and organizational policies during all network activities. Document network changes, incidents, and resolutions for audit and compliance purposes.

Collaboration & Coordination

Work closely with IT teams and vendors to execute tasks related to network upgrades and installations. Support site surveys and basic diagnostic activities under guidance. ###

Qualifications

Diploma or certificate in IT networking or equivalent - (essential). Entry-level certifications such as CompTIA A , N , or Cisco CCNA - (essential).
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Experience

2 years' experience in network administration or IT support or similar - (essential).
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Knowledge and Skills

Basic knowledge of:

o Network cabling and hardware.

o LAN/WAN concepts.

o TCP/IP fundamentals.

o Network monitoring tools.###

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