Job Description

At Triton Supply Chain Solutions, we are at the forefront of delivering integrated, end-to-end logistics and warehousing solutions across Southern Africa. As a division of the Triton Express Group, our company specializes in high-volume warehousing, efficient inventory management, and tailored supply chain solutions for a diverse range of industries.



We are committed to operational excellence, innovation, and customer-centric service, enabling businesses to move smarter, faster, and more efficiently. If you're passionate about supply chain efficiency and want to be part of a fast-paced, solutions-driven team, this is your opportunity.



The following position has become available at Triton Supply Chain Solutions: Network Administrator

RESPONSIBILITIES:

Core IT Support & Infrastructure

Provide first- and second-line IT support to users (hardware, software, and network-related issues) Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices Manage user accounts, permissions, and access (Active Directory, Microsoft 365, email) Perform routine system checks, updates, patching, and basic server administration Assist with network troubleshooting (LAN, WAN, Wi-Fi, VPN) Maintain IT asset register and documentation Support backups, restores, and basic disaster recovery tasks Escalate complex issues to senior IT staff or vendors when required

Systems & Applications

Support standard business applications (Microsoft Office, email, browsers, line-of-business software) Assist with monitoring and basic administration of internal systems Learn and support Triton's WMS and WCS platforms under guidance Assist with user training and system onboarding related to WMS/WCS Support IT-related aspects of warehouse operations (terminals, scanners, label printers)

Security & Compliance

Follow IT security policies and best practices Assist with endpoint security, antivirus, and access control Help identify and report security incidents or risks

REQUIREMENTS

Technical (Essential)

Solid understanding of IT administration fundamentals Windows desktop and basic Windows Server knowledge Basic networking concepts (IP addressing, DNS, DHCP, VLANs) Experience with Microsoft 365 / Office 365 Hardware troubleshooting (PCs, printers, peripherals) Basic understanding of backups and system monitoring Good documentation and troubleshooting skills

Technical (Advantageous)

Active Directory administration Linux basics Virtualisation concepts (VMware, Hyper-V, Proxmox) Basic scripting (PowerShell or similar) Exposure to warehouse or logistics IT environments Any experience with WMS, WCS, or ERP systems

Experience & Qualifications

1-3 years experience in an IT support or IT administrator role Relevant IT qualification (Diploma, Degree, or equivalent experience) IT certifications (Microsoft, CompTIA, etc.) are advantageous but not mandatory

Minimum Requirements

Own reliable transport Willingness and ability to work shifts Shift pattern: Two (2) weeks day shift and Two (2) weeks night shift on a rotational basis * Able to work in an operational warehouse environment