Job Description

Job Summary
To provide strategic, operational, and people leadership in the management and administration of trusts across all national branches, ensuring compliance with fiduciary obligations, delivering superior client service, ensuring sound financial and risk oversight, and driving operational efficiency and service innovation.

Key Responsibilities and Accountabilities
Strategic and Operational Leadership
Develop and execute the national Trust Administration strategy.
Play an active and leading role in all trust systems development or enhancements projects in liaison with IT and other related clusters such as Change Management team and Value Optimization Forums or Committees.
Manage all Associated Parties and Introducers contracts and performance evaluations in Trust Services.
Manage and exercise oversight into outsourced services in line with the Trust Services strategy and report to MANCO monthly.
Stakeholder Management
Build and maintain strong relationships with internal and external stakeholders, including regulators, clients, trustees, and service providers.
Qualifications and Experience
Minimum Qualifications
National Certificate or Diploma in Risk Management, Commerce, Law, or relevant financial discipline.
Bachelor''s Degree in Law, Commerce, Risk Management, or a relevant financial discipline.
Experience
Minimum of 2 years' experience in the fiduciary services, with at least two years'' experience in oversight of multiple teams.
Strong experience in managing multi-branch or business units' fiduciary operations.
Extensive knowledge of fiduciary legislation, financial management, and regulatory frameworks.
Strategic and operational leadership
Key Competencies
Client service orientation
Risk and compliance management
People leadership and team development
Decision making and problem solving
Project management
Communication and stakeholder management