Job Description

Job Title:

Medical Administrator - Doctor's Office

Location:

Linksfield Hospital

Our Values:

Customer Focused, Communication, Commitment, Continuous Improvement, Value our Colleagues and Ethical Behaviour.

Are you interested in...

Joining a dynamic team where you can make a real impact in patient care?
Diagnostic Radiological Services Inc. are looking for passionate, skilled professionals to join our fast-paced, supportive environment where teamwork and compassion are at the heart of everything we do.

Why Choose Us?

At Diagnostic Radiological Services Inc, we focus on compassionate patient care and strong teamwork.
We offer a supportive, connected work environment that's fast paced but less formal, with directors who are hands-on and closely involved with the team.
We have many long serving employees, celebrating 10, 15, 20, and a few 30 years of service.
We are proud to partner with the University of Johannesburg in training clinical staff and maintain an open-door policy, with a flat management structure.

We're working to integrate Arbinger principles throughout our organisation, helping us cultivate a mindset of growth, collaboration, and mutual respect.

We offer:

Comprehensive onboarding and support. A collaborative environment and commitment to continuous team development through Arbinger training and principles. An opportunity to grow and expand your skills, constantly challenging yourself and growing your skills A competitive salary package and benefits.

Your typical day in a radiology environment includes:

Working closely with the rest of the team to provide superior diagnostic and interventional services. Showcasing your calmness, excellent customer care and empathy to patients

Minimum Requirements:

Grade 12

Some Short/On-line courses completed on self- development and soft skills: Customer Service, Effective Communication, Conflict Management, Planning & Time-Management, Emotional Intelligence, Problem Solving, Workplace Etiquette, Ethics, Teamwork, Wellness,

Intermediate Skills on MS Office

1-2 years in a medical environment

Previous experience in Radiology environment is beneficial

Attention to detail, high level of accuracy

Knowledge of medical aid and PMB rules as well as POPI Act regulations for healthcare will be beneficial

Ability to build and maintain good relations with colleagues and all stakeholders

Own transport essential

Main Responsibilities:

Acknowledge all patients and referring physicians with warmth and friendliness, showing empathy where needed

Manage administrative tasks, calls, visitors, diaries/invitations etc. that support the overall effectiveness of the radiology team.

Assist in resolving telephonic enquiries.

Always remain vigilant and mindful of referring physicians and regularly give feedback / updates to them

Screen the telephone calls for the Doctors

Contact referring doctors on behalf of the Radiologist when required.

Update the notice board with weekly roster and call allocations as well as notices or invitations for the Radiologist's attention

Remind the Radiologist of changes on the roster if updated one is put up, also of meetings arranged for Linksfield or applicable to the Radiologists.

Arrange breakfast, lunch and beverages for the Radiologists

Order and manage beverage stock and office stationery

Reports should be delivered, faxed or emailed to referring doctors and wards as applicable to Doctor preference

Liaise with Authorisations office on any code changes

Details on the job cards should be checked, corrected and errors reported to the TL

WCA: Confirm area of imaging corresponds to the area indicated on WCA form and 1st medical - flag for TL if not

Assist with the handling of complaints

Assist in resolving telephonic enquiries

Assist with marketing and public relations tasks

Maintain a neat and tidy office throughout the day

Make sure the telephone lists are up to date

Manage and organize CPD meetings

Work hand in hand with the Radiography and Reception Team Leader as well as Head Office staff to ensure an efficient and affective workflow between all departments

Build and maintain, good collaborative and professional relationships and communication with all staff and stakeholders

Ensure that your behaviour contributes to a friendly, harmonious and professional culture in the department

Take responsibility for your continuous growth in knowledge, work and soft skills

Ensure you understand the POPI Act legislation, the protection of the disclosure of information of our patients / members and our own staff members and the impact thereof on our practice

Maintain strict confidentiality at all times

Perform other appropriate tasks and responsibilities assigned within the scope of your job function, knowledge, skills, and abilities to ensure the effective and efficient running of your department

Hours of Work:

Shift rotation on a weekly basis:

Monday to Friday: 08h00 - 17h00; 08h30 - 17h30

Shift rotation on weekends:

Saturday morning: 08h00 - 13h00 (1 in 2 weeks)

We encourage differently abled people to apply

We support an inclusive work environment and welcome applications from individuals with disabilities. A reasonable range of mobility is however essential in the medical field, including support staff.

Ready to make a difference? Apply today to become part of a team that cares about your success and

well-being.

Please send your CV to

hr2@radiologysa.co.za

with

"Medical Administrator - Linksfield"

in the subject line.

Closing date: Friday, 20 June 2025

Kindly note: we will retain your CV and personal information for future suitable vacancies. If you object to your information being kept, please indicate your objection and we will carefully discard all your information.

Job Types: Full-time, Permanent

Application Question(s):

Are you able to understand / have worked in a field with medical terminology
Education:

Primary (Preferred)
Experience:

Medical Administrator : 2 years (Required) working in a radiology environment : 1 year (Required)
Work Location: In person