Responsible for the management, coordination, and operational support of Manufacturing Operations. Systems, and continuous improvement project rollouts and new product launches within the Manufacturing Operations Systems / Projects environment.
Leading Service Operations
Provide technical and operational input on operational planning of the MBR design team and on the prioritization of objectives.
Provide input into budget and resource requirements of section.
Request, allocate and monitor use of assets and resources.
Provide section staff with day-to-day direction and tasks.
Run effective performance review meetings.
Ensure visual performance boards are updated.
Complete and monitor time and attendance.
Service Design
Manage service definitions and team capacity.
Compliance of IT services, processes and systems with company policies and regulatory requirements.
Alignment to architecture strategy, policies, and standards.
Service Transition
Change Management, risk, and impact evaluation.
Management project stakeholders and report on Deliverables, Risks, Assumptions, Issues and Decisions.
MBR Validation and Testing xe2x80x93 Compiling requirements, risk assessments, specifications, and test protocols; testing and validation reporting.
Service Strategy
Build trusted Business Relationship with users to ensure business needs are met.
Understand and anticipate customer demand through demand management processes.
Continuous Service Improvement
Regularly review services to improve quality and identify areas where processes can be improved.
Implement and monitor CSI initiatives.
Skills Required Background/experience
Pharmaceutical/Engineering/IT business degree or diploma.
Qualification in ITIL framework, agile methodologies, GAMP5 IT Systems Validation will be advantageous.
3-5 years pharmaceutical manufacturing.
1-2 years process development / QA.
1 year supervisory / managerial experience.
Specific job skills
Good knowledge of Pharmaceutical GxP regulations.
Advanced understanding of process and quality controls in Pharmaceutical Manufacturing.