Performs product recipe functions (BOM, routing, master data management, master batch record creation, validation and change management) in MES and ERP.
Coordinates and supports administrative functions within Quality Systems Department.
Service Operations
Request Fulfilment related to e.g., new recipe creation, updates to existing recipes withing agreed SLAs.
Incident and problem management related to MBR design.
Co-ordination of technical resources to ensure adherence to agreed Service request SLAs.
Application Management throughout entire system lifecycle.
Service Design
Design and coordination with key business stakeholders.
Compliance of IT services, processes and systems with company policies and regulatory requirements.
Alignment to architecture strategy, policies, and standards.
Ensure confidentiality, integrity, and availability of data in line with regulatory requirements and company policies.
Service Transition
Change Management, risk, and impact evaluation.
Manage and execute project activities, stakeholders and report on Deliverables, Risks, Assumptions, Issues and Decisions.
Batch Record Validation and Testing xe2x80x93 Compiling requirements, risk assessments, specifications, and test protocols; testing and validation reporting.
Service Release as per Service Introduction procedures.
Asset and Configuration Management.
Update Knowledge Base to improve efficiency.
Service Strategy
Understand and anticipate customer demand through demand management processes.
Continuous Service Improvement
Regularly review services to improve quality and identify areas where processes can be improved.
Implement and monitor CSI initiatives.
Skills Required
Background/experience
Pharmaceutical (B Pharm) / Engineering / IT business degree or diploma.
1-3 years pharmaceutical manufacturing experience or Control & Automation, relevant IT development experience.
Extensive experience working within a Pharma Quality Management System (QMS) with automated workflows.
Specific job skills
Good knowledge of local registrations and regulations and of international regulations/guidelines concerning GDP/GMP.
Advanced understanding of the pharmaceutical manufacturing processes.
Pharmaceutical standards and compliance requirements.
Excellent computer/ IT system skills and competencies
Information Gathering and Interrogating Information.