Job Description

Job Purpose:

• To analyse and manage the end-to-end implementation of new data product to provide a professional client service and generate revenue for the company.

Minimum Qualifications:

• Bachelor Degree

Minimum Experience:

• Minimum 3-5 years' experience in the following:
• Administrative procedures and systems.
• Basic software applications (e.g., MS Dynamics, Outlook, Word, Excel, Access, Internet, Email).
• Project Management principles.
• Systems involved in data production and distribution.
• Business process management.
• Business analysis principles.
• Research experience.
• Market data industry experience beneficial.

Knowledge and Skills required:

• Adapting behaviour to meet major changes at work.
• Adapting to a major organisational change.
• Building and maintaining effective relationships with internal and external stakeholders.
• Business writing.
• Analytical skills.
• Market data industry knowledge beneficial.
• Presentation skills.
• Problem solving.
• Business process mapping skills.

Responsibilities:

Results Delivery:

• Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets.
• Track the performance of the various teams involving in producing and making new data products arising from the new production and dissemination solutions available to clients to maintain ongoing revenue, increase the revenue and prevent loss of revenue.
• Ensure efficient delivery of data arising from the new products is complete, accurate and on time to maximise productivity and minimise the costs incurred (i.e., minimise problems to solve which can be time consuming).
• Execute plans for new product development and then review the progress against these plans at the scheduled strategy meetings, so that all new developments and important changes are documented.
• Meet deadlines as agreed per project and other adhoc analytical requirements which run simultaneously so that ongoing revenue can be generated for the company.
• Provide professional advice based on research, analysis, and co-ordination of requirements relevant for new data product proposals.
• Provide strategic thinking and contributions to crafting of departmental business plan to ensure delivery of focus areas for the year in support of strategy.

Stakeholder Relationship Management:

• Leverage relationships with account officers and other teams to understand and identify external (parties sourcing information like financial institutions, fund managers, member firms and media, both domestic and international) client needs and use that to build appropriate products and to deliver effective service to clients.
• Meet the client needs for each product, as best possible, by conducting a needs analysis, to establish their business requirements.
• Communicate, where relevant, data product and services changes to clients, in a professional manner so that it is easy for the client to understand and to meet contractual obligations.
• Use all forms of communication to build sustainable relationships with internal and external clients.
• Understand the goals, needs and challenges of the different Divisions by building a rapport with them and taking part in relevant activities and interventions when required.
• Build strategic / Industry/ Global network of thought leaders and relationships by attending conferences and training interventions.

Process Management:

• Manage own delivery and delivery of others, where assigned, against agreed delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required.
• Ensure that reports are complete, accurate and insightful so that all proposals and recommendations can be based on solid findings.
• Ensure all reports to management and EXCO are well written, fluent, and professional so that they can be clearly understood and so enable high quality decisions to be made.
• Gather and/or, interpret, analyse, and document business requirements based on needs of division or clients.
• Provide analytical services e.g., cost tracking, industry landscape analysis etc, and produce outputs that are complete, accurate and insightful and that any recommendations are based on solid findings.
• Manage queries and problems from clients relating to data products by liaising and investigating with other teams to ensure a good outcome and delivery.
• Decide on corrective measures, in consultation with other colleagues, that need to be taken and communicate them timeously and accordingly to keep the process flowing and the clients happy
• Review and edit business requirements, presentations, business, and other documents to ensure high quality delivery and to protect the reputation of the division.
• Attend to technical issues related to market data analysis by investigating and resolving by involving the relevant people.
• Identify gaps and flaws in products by being vigilant and checking systems and make recommendations for improvements/enhancements to management.
• Ensure product specifications are updated whenever necessary to include any changes and enhancements and communicate with internal team and clients.

Self-Management:

• Improve personal capability and professional growth relating to field of expertise, in line with objectives by discussing development needs and proposed solutions with management.
• Keep abreast of changes in legislation or standards by conducting research and utilising networks.
• Up skill team and other professionals by sharing knowledge and research results.
• Epitomise living the values, displaying professional conduct and adherence to required technical standards.

Transformation and Innovation Contribution:

Analyse, research, develop and implement improvement/innovative ideas and value adding solutions contributing to divisional and results. Add value by being on the lookout for new ways to conduct business and look for opportunities in terms of formats, frequencies, dissemination methodologies to contribute to increased revenue.

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

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