Core Purpose of the Job:
The Manager - Terrestrial Solutions is expected to implement & manage the technology roadmap for Opco FibreCo by aligning and managing the efficient and effective design and planning of passive infrastructure, supporting the roll out, operating a cost effective and future proof infrastructure, delivering excellent quality of service, coverage, and capacity. This role will also focus on supporting the Fixed Business Unit Commercial and Pre-sale teams.
This role is to provide sound technical guidance in the field of specialisation. The role is expected to be the go-to expert and play an integral role in setting up the fibre-based infrastructure to deliver products through service orchestration.
Key Performance Areas:
The Manager - Terrestrial Solutions will be accountable to achieve the following objectives:
Strategy Adoption and Implementation
Ensure effective implementation of the functional strategy by means of providing direction, structure, frameworks, models, plans and roadmaps.
Participate in the regular review of the functional strategy and roadmap, under oversight of SM Terrestrial & Subsea Infrastructure and GM Planning & Design, to ensure its alignment with the changing dynamics of the internal and external ecosystem.
Operational Delivery
Manage the design and planning of passive Infrastructure, support the Optical solutions and engagement for International optical Leased Lines, National optical Transit, Backhaul, National & Metro Leased Line, FTTX.
Input into the management of Fibre assets & capex.
Oversee team, where applicable, resources and service providers to ensure provision and quality of service and connectivity and to support implementation of changes to support service delivery.
Accountable for the passive architectural and responsible to the develop of the Fibre Network and supporting Infrastructure environment.
Support technical implementation of agreed initiatives working with all required parties to ensure successful delivery.
Assist Group Technology team in deploying optical Infrastructure and assets within the organisation and monitor to ensure that Infrastructure & assets usage, performance & maintenance is as per standards.
Manage Technology & Network work packages including Fibre network design, underground conduit design, and Fibre splicing design.
Manage Fibre infrastructure Network Deployment plans in line with Bayobab Technology team guidelines.
Accountable for fibre resilience and redundancy plans for the network.
Manage passive equipment providers, subcontractors (civil engineering), technical teams
Manage terrestrial fibre Planning & Capacity, support Network operations and Infrastructure roll out.
Understand the technology trends in telecom infrastructure and need to validate and apply relevant technology changes to evolve the company infrastructure to meet changing business and customer requirements.
Build quality assurance and data protection processes and policies by ensuring accurate SOPs and maintenance of critical documentation.
Develop, track, and maintain passive infrastructure availability and quality metrics for all routes.
Knowledgeable in the Disaster Recovery processes of the systems & infrastructure
Ensure appropriate maintenance processes are in place to protect the performance of the service in the longer term.
Staff Management
Source, induct and manage talent in accordance with legislative guidelines.
Continually develop a culture of strong collaboration and effective team working.
Ensure open communication channels with staff and implement change management interventions where necessary.
Promote a 'partnership approach' to develop strong relationships with other working groups and ensure adherence to Company governance.
Governance
Operational Meetings
Participate and provide input in operational meetings.
Provide inputs & drive OpCo wide transformation initiatives, elicit inputs from relevant parties.
Provide inputs to and ensure adequate risk mitigation and controls in the function.
Perform evaluation baseline of KPIs.
Drive preparation of proposals/ business case on change initiatives SLA, policies and procedures.
Escalations
Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to SM Terrestrial & Subsea Infrastructure and GM Planning & Design.
Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.
Function Tactical
Review and finalise objectives, targets and budgets for the function, under oversight of SM Terrestrial & Subsea Infrastructure and GM Planning & Design.
Review key risks, issues and dependencies and set mitigation actions, seeking guidance from the Bayobab Technology teams.
Sign-off / make decisions regarding tactical changes and where required seek sign-off from Management.
Job Requirements:
Education:
Minimum 4-year Academic Degree (BBA, Engineering /Computer Science)
Post graduate qualification MBA/Masters (Economics, Engineering /Computer Science) is advantageous.
Fluent in English and language of country preferable
Experience:
Minimum 5 years relevant experience in a similar position with at least 3 years in a managerial role
5+ years of Professional/Technical Experience in wholesale/infrastructure/B2B Telecommunications sector/industry with required knowledge in planning & designing, implementing, and operating Fibre (Access/Metro/NLD) Networks.
Experience working in a service-based business delivering both passive and active end products will be advantageous.
Experience in optical support systems and tools specifically for passive and active fibre-based infrastructure will be useful.
Good knowledge of vendor landscape and solutions including BOQ and BOM for passive infrastructure.
Proven track record in leading and delivering successful terrestrial fibre rollout projects.
Experience working in a global/multinational enterprise with a good understanding of emerging markets.
Functional Knowledge:
Terrestrial Passive Fibre Networks (Access/Metro/NLD)
Access/Metro network architecture, design & planning (FTTX)
Backbone architecture, design & planning (NLD)
Terrestrial Passive Infrastructure solution design
Commercial knowledge and terrestrial infrastructure solutioning
Fibre testing methodologies and tools
Experience in developing BOM/BOQs for passive infrastructure rollouts.
Cabling & leased line management
Knowledge of international terrestrial infrastructure standards
Active Transmission/Optical Networks (xWDM/OTN)
Network operations management
Outsourcing contract management
Optical service & platform management
Service Orchestration
Service monitoring
Skills
Strategic thinking
Technical Acumen
Business Acumen
Analytical thinking
Conflict management
Data interpretation
Decision making
Delivery focused
Leadership
Negotiations
Innovation
* Presentation
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