Job Description

Title of PositionManager: Quality Promotion (Quality Reviews)Post Number8034448 (ITS SJ03)Faculty/DepartmentUniversity of the Western Cape -> Rectorate -> Management Information Systems (MIS)Type of PositionPermanent - Full TimeLength of Contract PeriodLocationMain Campus - Bellville, WC ZA (Primary)Closing Date18/5/2025Role Clarification & Key Performance AreasThe University of the Western Cape (UWC) is a vibrant, diverse and dynamic university rooted in the African continent with an increasingly global reach. UWC actively responds in critical and creative ways to the country's development needs within an ever-changing national and global context. The key responsibilities of the Universitys Quality Assurance Unit include the planning, monitoring, reviewing, and maintenance of an institutional quality management system that supports the Universitys core functions. This involves ensuring compliance with national standards and regulations set by national regulatory agencies such as the Department of Higher Education and Training, the Council on Higher Education, the South African Qualifications Authority, and other relevant professional organisations.The University is seeking to appoint a Quality Promotion Manager, reporting to the Director of the Quality Assurance Unit, with a specific focus on Quality Reviews. The successful candidate will be instrumental in supporting the implementation of the Quality Assurance Framework introduced by the Council on Higher Education (CHE). This framework outlines the approach to a variety of quality reviews, including internal quality reviews (such as programme reviews, support service unit reviews, and institutional themed reviews) as well as external quality reviews (such as CHE National Reviews, Professional Board site visits, Institutional Audits, and National Themed Reviews).The candidate will be expected to have a good understanding of quality management systems and processes in a university context. A basic understanding of qualification design and the key elements involved in the design, accreditation, and registration of qualifications is also required. The role involves active participation in regional and national quality assurance activities and engagements. The candidate is also required to manage feedback processes for institutions when draft national policies and guidelines are published for comment. This position is ideal for someone with a strong focus on supporting quality assurance initiatives and promoting continuous improvement across a university.Duties and responsibilities include:

• Develop and implement processes and procedures for managing internal quality reviews in alignment with the institutional quality assurance policy. This includes coordinating the scheduling of reviews for academic programmes, departments, professional support units, themed reviews, and any additional reviews requested by the executive management.
• Demonstrate a leadership approach that fosters collaboration with key stakeholders across all levels of the University. The manager will actively promote quality assurance practices, facilitate capacity-building workshops, and participate in institutional governance committees to ensure quality is integrated throughout the Universitys planning and operations.
• Assist the Director of the Quality Assurance Unit in developing monitoring processes and tools to support and assess quality reports by faculties and divisions, which are then presented to the Senate committee for approval.
• Oversee the development and tracking of quality improvement plans (QIPs) resulting from internal and external quality reviews. This responsibility includes ensuring that progress is monitored and that recommendations made in the reviews are effectively implemented.
• Support the University's efforts to assess its compliance with national standards set by national regulatory agencies, evaluating how well the University meets these standards in relation to its core functions.

Minimum RequirementsMinimum requirements (qualification and experience):

• A relevant Honours degree or an equivalent qualification at NQF level 8.
• A minimum of five years' experience in a similar role within a public or private higher education institution.
• A proven track record in quality assurance and higher education management.

Required competencies (skills, knowledge and behavioural attributes):

• Computer Literacy skills
• Project Management skills
• Monitoring and Evaluation skills
• Excellent interpersonal skills with the ability to work with a range of different stakeholders
• Ability to work under pressure, prioritise work and respond effectively in order to meet deadlines
• Experience in working as part of a team as well as the ability to work independently
• Ability to make administrative and procedural decisions and judgments on issues within the ambit of the role
• Excellent communication skills - both verbal and written, especially report writing skills.

In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile.DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. In line with the Universitys commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with our Employment Equity Targets. The official retirement age at UWC is 65 years. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments.

University of the Western Cape