Management Couple
Johannesburg, Gauteng, South Africa
Job Description
SUMMARY:
An exclusive game lodge is seeking a dynamic, experienced management couple to oversee the full operations and guest experience of a high-end safari lodge. One partner will focus on front-of-house, guest relations, and administration, while the other will manage guiding operations, lodge maintenance, and staff leadership. This is a hands-on, multi-skilled role suited to a couple with strong leadership, hospitality, and bush experience.
POSITION INFO:
Key Responsibilities:
For Her:
- Manage all front-of-house and guest relations
- Oversee reservations, check-ins, and guest communication
- Supervise housekeeping and general lodge operations
- Handle lodge administration, finances, and supplier coordination
- Support marketing and social media (advantageous)
- Lead staff teams (10-20 people), including field and maintenance teams
- Oversee property maintenance, vehicles, and equipment
- Ensure high standards in all service and operational areas
- Guide and host guests with a focus on Big 5 experiences
- Enforce staff discipline and performance standards
For Her:
- Hospitality diploma or equivalent
- 5+ years experience in 4- or 5-star lodges
- Skilled in FOH, admin,
For Him:
- FGASA Level 2 (NQF 4), Full Trails Guide, ARH + Rifle Handling
- Valid PDP, First Aid Certificate, and driver's license
- 5+ years guiding experience with Big 5 expertise
- Strong staff leadership and maintenance skills
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Job Detail
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Job IdJD1488653
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned