Job Description

We are seeking a skilled and hands-on Maintenance & Facilities Manager to oversee the full maintenance function of our lodge property. This role is responsible for ensuring that all buildings, infrastructure, equipment, and grounds are maintained to the highest hospitality standards, while ensuring safety, compliance, and operational efficiency at all times. The successful candidate will play a key role in supporting exceptional guest experiences by minimizing downtime and ensuring the property remains fully functional, safe, and well-presented. The Maintenance & Facilities Manager will be responsible for the following:

• Property & Infrastructure Maintenance

Oversee preventative and reactive maintenance of:
Guest rooms and public areas
Staff accommodation
Kitchens, laundry, and service areas
Electrical, plumbing, and HVAC systems
Boreholes, pumps, water systems, and irrigation
Develop and implement preventative maintenance schedules
Conduct regular inspections of buildings, equipment, and grounds

• Team Management

Supervise maintenance staff and external contractors
Allocate daily tasks and monitor performance
Provide training and ensure compliance with safety standards
Manage duty rosters and standby schedules

• Procurement & Stock Control

Source and procure maintenance supplies and equipment
Manage maintenance inventory and stores
Obtain competitive quotations and manage supplier relationships
Control maintenance budget and monitor expenses

• Compliance & Safety

Ensure compliance with:
Occupational Health & Safety regulations
Fire safety standards
Environmental regulations
Maintain fire equipment, alarms, and emergency systems
Conduct safety inspections and risk assessments

• Grounds & Environmental Management

Oversee landscaping and grounds maintenance
Ensure proper waste management practices
Monitor water usage and implement sustainability initiatives

• Guest Experience Support

Respond promptly to guest maintenance concerns
Ensure minimal disruption during repairs
Maintain high presentation standards throughout the property
The ideal candidate must have proven experience in maintenance management (hospitality experience preferred), strong knowledge of electrical, plumbing, and general building systems, basic project management experience. Valid drivers license. Ability to work flexible hours and be on call when required. Strong leadership and team management ability. Budget control and cost management skills. Excellent problem-solving and decision-making capability. High attention to detail. Strong organizational skills. Ability to work independently and under pressure.

Skills Required