Job Description

Logistics Internship Opportunity: Gain Valuable Experience in the FMCG Industry

Are you a young, passionate individual with a keen interest in the fast-moving consumable goods (FMCG) industry? Are you ready to kickstart your career with a 12-month Logistics Internship that combines order management excellence with process optimization? Look no further! We're excited to offer this opportunity to all aspiring individuals.

About Us:

Join our team and represent a leading FMCG company located at the Waterfront. You'll be part of an innovative and environmentally conscious organization that is committed to excellence. Our high-energy, action-oriented team is eager to welcome a Logistics Intern who can make a real impact.

Key Internship Responsibilities:

Project Support:

• Collaborate on projects to reduce costs and enhance efficiency.
• Gain hands-on experience with OCR (Ocular Character Reference) for order management.
• Contribute to initiatives aimed at minimizing standing time and special delivery fees.

Order Management:

• Swift and accurate order processing.
• Resolve queries related to orders, invoices, and more.
• Work closely with the Demand & Supply Planner for daily collaboration.
• Ensure orders are on track for timely delivery.
• Manage order details and customer bookings.

Operations in Control:

• Keep a vigilant eye on inbound goods.
• Maintain crucial customer data.
• Adhere to SOPs and logistics guidelines.
• Handle documentation with precision.
• Effectively manage transportation.

Quality Assurance:

• Handle product damage claims and customer complaints.
• Monitor stock age and report risks.
• Ensure compliance with regulations.
• Manage product samples and quality reports.

Reporting and Improvement:

• Monitor open orders and SAP reports.
• Reconcile stock data for Finished Goods and POS materials.

Education and Qualifications:

• Ideally, pursuing or possessing a tertiary qualification related to customer relationship management or standard business practices (B. Com).
• Proficiency in computer applications (MS Office).

Experience:

• No prior experience required, but exposure to the fast-paced FMCG world is a plus.
• Willingness to handle high call volumes and thrive in a dynamic environment.
• Familiarity with SAP ERP is advantageous.

Knowledge and Skills:

• Exceptional written and verbal communication skills.
• Strong administrative and time management abilities.
• Customer-focused with excellent relationship-building skills.
• Ability to work independently, in teams, and under pressure.
• Attention to detail and a results-driven mindset.
• Understanding of warehousing and distribution practices is a plus.
• Project management skills.

Ready to Start Your Internship Journey?

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