Job Description

Logistics Internship Opportunity: Gain Valuable Experience in the FMCG Industry

Are you a young, passionate individual with a keen interest in the fast-moving consumable goods (FMCG) industry? Are you ready to kickstart your career with a 12-month Logistics Internship that combines order management excellence with process optimization? Look no further! We're excited to offer this opportunity to all aspiring individuals.

About Us:

Join our team and represent a leading FMCG company located at the Waterfront. You'll be part of an innovative and environmentally conscious organization that is committed to excellence. Our high-energy, action-oriented team is eager to welcome a Logistics Intern who can make a real impact.

Key Internship Responsibilities:

Project Support:

• Collaborate on projects to reduce costs and enhance efficiency.
• Gain hands-on experience with OCR (Ocular Character Reference) for order management.
• Contribute to initiatives aimed at minimizing standing time and special delivery fees.

Order Management:

• Swift and accurate order processing.
• Resolve queries related to orders, invoices, and more.
• Work closely with the Demand & Supply Planner for daily collaboration.
• Ensure orders are on track for timely delivery.
• Manage order details and customer bookings.

Operations in Control:

• Keep a vigilant eye on inbound goods.
• Maintain crucial customer data.
• Adhere to SOPs and logistics guidelines.
• Handle documentation with precision.
• Effectively manage transportation.

Quality Assurance:

• Handle product damage claims and customer complaints.
• Monitor stock age and report risks.
• Ensure compliance with regulations.
• Manage product samples and quality reports.

Reporting and Improvement:

• Monitor open orders and SAP reports.
• Reconcile stock data for Finished Goods and POS materials.

Education and Qualifications:

• Ideally, pursuing or possessing a tertiary qualification related to customer relationship management or standard business practices (B. Com).
• Proficiency in computer applications (MS Office).

Experience:

• No prior experience required, but exposure to the fast-paced FMCG world is a plus.
• Willingness to handle high call volumes and thrive in a dynamic environment.
• Familiarity with SAP ERP is advantageous.

Knowledge and Skills:

• Exceptional written and verbal communication skills.
• Strong administrative and time management abilities.
• Customer-focused with excellent relationship-building skills.
• Ability to work independently, in teams, and under pressure.
• Attention to detail and a results-driven mindset.
• Understanding of warehousing and distribution practices is a plus.
• Project management skills.

Ready to Start Your Internship Journey?

Are you ready to embark on this exciting adventure and contribute to our client's success? Apply now by clicking the link below or send your CV to robyn@obr.co.za. Let's make great things happen together! This is your chance to gain invaluable experience in the FMCG industry and kickstart your career. Don't miss out!

O'Brien Recruitment