Lodge Manager

Hectorspruit, Mpumalanga, South Africa

Job Description

Hectorspruit Area - Mpumalanga: This 5-star self-catering lodge is looking for a multiskilled manager who is passionate about the hospitality industry, possess strong leadership skills, and thrive in a dynamic environment to take over the management of the lodge.
MINIMUM REQUIREMENTS

  • Hospitality Management Diploma or equivalent
  • Valid First Aid qualification
  • FGASA Level 1 (NQF 2)
  • DEAT registered
  • Valid PDP
SKILLS REQUIRED
  • Strong leadership skills with the ability to motivate and inspire a diverse team.
  • Excellent operational experience encompassing every aspect of Lodge Management including HR, Admin, FOH & Guest Experience
  • Ability to receive instruction and follow thought as required.
  • Excellent organizational and multitasking abilities to manage multiple priorities effectively.
  • Outstanding interpersonal and communication skills to interact with guests, staff and shareholders.
  • Knowledge and experience of lodge operations.
  • Proficiency in Excel & Word.
  • Attention to detail, problem-solving skills, and the ability to work under pressure.
  • Availability to work flexible hours as well as extra hours when required.
  • Lead by example very important.
  • Desire, drive, and experience to develop the lodge to its full potential.
  • Ability to operate independently.
  • Staff management experience.
DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO
Guest services
  • Coordinating guest check ins and outs efficiently
  • Fostering a welcoming and friendly environment ensuring guests are comfortable during their stay
  • Ensuring a high level of guest satisfaction by tending to guest concerns and complaints
  • Conducting game drives or arranging freelance guides for game drives when requested by guests
Lodge:
  • Ensuring a high level of standards are always kept
  • Arranging relieve staff when needed
  • Managing of housekeeper and housekeeping duties
  • Management of gardens, maintenance and general lodge upkeep
  • Arranging and overseeing lodge maintenance projects when necessary
Administration
  • Completing and sending month end reports
  • Submitting salaries for payment each month
  • Ordering and management of stock, consumables and lodge assets
ONLY short-listed candidates will be contacted
For more information please contact:
Farm Manager

Skills Required

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Job Detail

  • Job Id
    JD1634178
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hectorspruit, Mpumalanga, South Africa
  • Education
    Not mentioned