Demonstrated intelligence, professionalism, and quick thinking in a fast-paced environment
Excellent telephone manner with clear, friendly, and concise communication skills
Ability to meet tight deadlines while maintaining high service standards
Strong team player with the ability to collaborate effectively
Self-motivated and capable of working independently with minimal supervision
Proficient in IT systems and software, with strong general computer literacy
Solid administrative experience, preferably within a law firm
The successful candidate will be responsible for:
Carrying out file openings for the Department.
Onboarding clients in line with internal processes, ensuring relevant paperwork is being completed in a timely manner.
Communicating with clients via email and telephone, including answering calls and transferring them to the relevant fee earners and support staff when required.
Adhering to internal and external compliance requirements.
Maintaining accurate records and performing data entry on internal and external systems.
Liaising with external providers, such as the Land Registry, where required.
Identifying and suggesting areas for improvement, including efficiencies to existing processes.
Providing administrative support to the Department where required.
Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates
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