Job Description

Our client in the Pharmaceutical industry is currently looking for a Learning & Experience Design Lead, in Midrand, Johannesburg.Responsibilities:

• Strategic Learning Deployment:
• Lead the design and delivery of an integrated learning experience strategy aligned to the organisations strategic objectives and talent strategy.
• Create differentiated learning pathways for various personas (e.g., frontline, managers, executives) to drive growth, inclusion, and career mobility.
• Apply adult learning, behavioural science, and design thinking principles to create meaningful and scalable learning interventions.
• Partner with business and various project teams to conduct Learning Needs Analyses to identify impacted roles and capability requirements.
• Design and execute the learning deployment plan using blended methodologies (digital, face-to-face, coaching).
• Develop and deliver training content, toolkits, assessments, and learning experiences.
• Track individual and cohort-level completion, engagement, and application of learning.
• Partner with the L&D team, People Managers, OD, SBP, and Culture & Change teams to embed learning into day-to-day performance and shift behaviours aligned to new programs.
• Learning Platform & Onboarding Transformation:
• Assess, identify and leverage learning technologies (LMS/LXP, mobile learning, AI-based tools) to optimise learner engagement, content accessibility, and measurement.
• Lead or collaborate on the implementation and enhancement of digital learning platforms to enable self-directed and data-driven learning.
• Lead the rollout of a re-imagined onboarding journey aligned to the companys new purpose, culture and EVP.
• Integrate content across platforms and ensure consistent employee experience from entry to culture activation.
• Design differentiated onboarding experiences for different employee segments (frontline, support, management).
• People & Culture Learning Enablement:
• Design and implement learning solutions that support People & Culture priorities (e.g. loyalty program, onboarding, culture initiatives, leadership etc)
• Translate enterprise transformation goals into capability-building roadmaps.
• Contributes to the change enablement strategy, ensuring learning supports mindset and behaviour shifts.
• Monitor adoption and effectiveness of learning through metrics, feedback loops, and stakeholder input.
• Learning Measurement, Analytics & ROI:
• Use data analytics to continuously improve learner experience and learning effectiveness.
• Provide regular insights and dashboards to key stakeholders.
• Build and maintain a Learning Metrics Dashboard on applicable platform to track engagement.
• Define and monitor return on learning investment by partnering with:
• L&D (for curriculum outcomes and alignment)
• OD & SBP (for performance and capability evaluation)
• Culture & Change (to correlate learning to behaviour and mindset shift)
• Produce periodic impact reports for People & Culture leadership showing how learning supports transformation goals.

• Bachelors Degree in Human Resources, Learning & Development, Digital Education, Industrial Psychology, Organizational Development, or a related field.
• 5+ years of relevant experience in a learning and development role, with at least 2 years in a transformation or strategic initiative environment.
• Preferred certifications: Instructional Design (e.g., ATD, CIPD), Learning Experience Platforms, learning Analytics or ROI Methodology, Project Management
• Proven track record in designing enterprise-level learning experiences across diverse formats and audiences.
• Strong understanding of digital learning trends, platforms (e.g., SAP SuccessFactors, Degreed, Coursera, Moodle), and instructional design methodologies (ADDIE, SAM, Agile).
• Key Competencies:
• Strategic Thinking - Connects learning design with long-term business and cultural outcomes
• Collaboration & Stakeholder - Engagement Works effectively with diverse stakeholders and cross-functional teams.
• Change Orientation - Able to adapt quickly, support transformation, and drive adoption.
• Communication - Communicates complex ideas clearly in both verbal and written formats .
• Employee-Centric Mindset - Designs solutions that enhance the learner and employee experience.
• Innovation & Creativity - Applies new technologies and methods to modernize learning.
• Data-Driven Decision - Making Uses evidence to design, adapt, and evaluate learning interventions.
• Project Management - Capable of managing complex learning deployments on-time and within scope

• R 800 000 R 1,2 Mil per annum.

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