Job Description

A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in Gauteng

The primary requirement for this position will be to plan, organise, control, and coordinate all learner placements and/or administrative aspects relating to the workplace hosting of identified learnerships.

• A relevant NQF 5 qualification or equivalent thereof
• Previous administration and learnership experience advantageous
• Own vehicle and driverxc3xa2xe2x82xacxe2x84xa2s license

Support the induction process:

• Ensure learners are informed of the induction
• Induct learners on the Code of Conduct
• Arrange relevant work readiness training

Academy Support

• Check learner attendance daily and give feedback to the Academy Coordinator.
• Collect and check learner attendance registers, leave forms and notes on a weekly basis and complete attendance register checklist.
• Assist with Learner HR administrative tasks.
• Receive and check training material delivered by supplier and distribute to facilitators.
• Assist with ordering staff stationary.xc3x82

Assessment Centre Maintenancexc3x82

• Maintain Assessment centres according to QMS.
• Keep assessment centre neat and organized.
• Ensure all files comply with QA requirements (i.e. sticker system).
• Ensure access to assessment center is controlled and all files removed are logged.
• Sign out PoE files to appointed Assessors and Moderators.
• Archive all documentation after external moderation.

On-going management of hosting relationship

• On-going learner management
• Attendance -xc3x82 ensure there is a system/ process in place for timeous reporting on attendance
• Learner discipline -xc3x82 Follow up on learner disciplinary issues and ensure they are resolved as per the clientxc3xa2xe2x82xacxe2x84xa2s HR requirements with the help of the SDM
• Pscyo-social support - Arrange for learnerxc3xa2xe2x82xacxe2x84xa2s support when necessary
• Support workplace mentors on client sites including up-front and on-going coaching
• Site sensitization (reasonable accommodation)
• Behavioural observations support
• Logbook support
• Regular site visits
• Attend client and host employer meetings as required
• For Academy Sites

• Once site has been approved and Statement of Work has been signed, hand over to Academy Supervisor who will be responsible for learner management
• Quarterly site visits
• Adhoc support where required

Reporting on learner progress:

• Document Site supervisor feedback
• Record Learner attendance progress according to client specifications
• Take pictures and/or document learners performing tasks where necessary

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