Job Description

Overview We are seeking a skilledLead Patch Management Engineerto lead and coordinate the deployment of monthly 3rd Party patches across their environments, to join are team on a contract basis, working on-site at a customer location in Cape Town. The successful candidate will play a key role in planning, managing, and implementing corrective actions identified through a formal reporting process, in collaboration with and approved by the customer. Key Responsibilities

• Lead the planning, deployment, and validation of monthly 3rd party patches.
• Develop and maintain patching schedules that minimize operational impact while ensuring adherence to security policies and compliance requirements.
• Monitor patch deployments to identify and resolve issues, including failed updates and system reboot challenges.
• Ensure all patching activities align with agreed policies, NIST frameworks, and organizational security policies.
• Collaborate with cybersecurity teams to evaluate vulnerabilities, prioritize patch remediation based on risk assessments, and improve overall system security posture.
• Generate comprehensive patch compliance and status reports.
• Work closely with system administrators and security teams to resolve any compatibility or operational challenges resulting from patch deployments.
• Maintain inventory of third-party software across endpoints
• Monitor for new patches and security bulletins (CVEs)
• Assess risk and applicability of available patches
• Test patches in a controlled staging environment
• Schedule and deploy approved patches to production
• Rollback management in case of failures
• Collaborate with IT and security teams to minimize business impact
• Support vulnerability management and audit readiness
• Maintain documentation of all patch activities and SOPs
• Provide end-user communication and scheduling for impactful updates

Skills and Experience Required

• Minimum of 2 years of experience SCCM, Intune or similar toolsets, with a focus on compliance remediation.
• Minimum 2 years' experience working with Power BI and Microsoft 365 tenant administration.
• Solid working knowledge of networking, and operating systems.
• 1 year experience in project management or project coordination.
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• Effective verbal and written communication skills, adaptable to different audiences.
• Proven ability to work independently and within a team environment.
• Customer-focused mindset with a professional approach to service delivery.
• Experience in IT compliance or regulatory environments is a plus.
• Proficiency in Power BI.
• Experience in administering Microsoft 365 environments.
• Familiarity with Microsoft 365 Security & Compliance Center and SCCM/Endpoint Manager (Intune).
• Strong analytical and communication skills to interpret and convey technical data to non-technical users

Preferred Qualifications

• Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).
• Microsoft Certified: Data Analyst Associate (Power BI)
• Microsoft 365 Certified: Fundamentals or Enterprise Administrator Expert

Additional Information The contract term and remuneration will be discussed during the interview process. Work Environment & Schedule:

• Availability to work after-hours or weekends as required during scheduled patch deployment windows.

Qualifications

• Bachelor's degree or other related degree and 3 years of experience or equivalent work experience
• 3 Years Experience in patch management
• Relevant certification such as Security+ or an equivalent credential is required.
• Proficiency in patch management toolsets
• Solid background in security hardening and vulnerability management practices.
• Demonstrated ability to troubleshoot patch failures and remediate issues in complex enterprise environments.
• Strong analytical and problem-solving capabilities.