Job Description

Line of Service Internal Firm Services

Industry/Sector Not Applicable

Specialism IFS - Knowledge Management

Management Level Senior Associate

& Summary A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. Youxe2x80x99ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Role Summary:

This role will be reporting into the client training team (80%) and the learning technology team (20%). As a Learning Administrator, you will manage, support and coordinate our learning initiatives related to programme delivery and digital learning offerings aimed at clients.

Qualifications / Certifications required:

B-Com degree preferable

Experience required:

4 years +

Responsibilities of role:

Client training programmes support:

Execute on tasks / deliverables associated with programme coordination.

Overall client training programme coordination / management

Scheduling and managing client training initiatives on a project by project basis

Creating annual project plan to manage with stakeholders annually

Scheduling and coordinating diaries for events

Managing promotional campaigns on social media and internally

Maintain client data

Invoice management for the various programmes

Client liaison

Website management

Supporting adhoc L&D projects

Stakeholder management

Research thought leadership relevant for client events

Source local and global subject matter experts for client events

Automate processes to improve efficiency

Africa Business School network management which includes arranging annual conferences and quarterly meetings.

L&D Technology team requirements:

Execute on tasks / deliverables associated with LMS administration

In-person training management, including people and content administration

Virtual and online training administration, including people, content and finance administration

Curricula management - learning systems

Enrolling learners and assigning programmes

Standard Reporting/Metrics regarding training activities

Maintenance of documentation, templates and best practices on the LMS

Skill sets required:

Self-managed, innovative, self-starter, problem-solver, excellent communication and interpersonal skills, team-player, excellent prioritisation, organisational skills and detail-oriented.

Role related attributes:

Preferable experience in Learning and development with a keen interest in Technology. Experience with LMS or related systems. Ability to interact with various stakeholders at various levels of seniority.

Industry experience required:

Up to 4 years experience as an Administrator / junior Consultant in a learning and development / human resources team.Preferably in the professional / financial services sector, not essential. Experience with learning technology would be a strong added advantage

Candidate suggestions for headhunting:

Learning Technology, Learning Programme Coordinator,

Add-on to job advert:

Agencies please note: This recruitment assignment is being managed directly by PwCxe2x80x99s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Any speculative or unsolicited CVxe2x80x99s received will be treated as a direct application. Your respect for this process is appreciated.

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements Up to 20%

Available for Work Visa Sponsorship? No

Government Clearance Required? Yes

Job Posting End Date January 21, 2024

PwC