Job Description

Our client, a global leader in innovative and smart technology solutions, has been addressing Africa's water needs for over 60 years. Operating across fifty-four countries with regional hubs in South Africa, Kenya, Egypt, Morocco, and Cote d'Ivoire, they provide unmatched technological expertise across the water life cycle from collection and distribution to reuse and return to nature. Their efficient water technologies, industrial pumps, and application solutions reduce energy use, lower life-cycle costs, and promote sustainability. These solutions cater to public utilities, mining, industrial, residential, commercial, and agricultural sectors. The company aims to harness water's economic and social benefits, addressing declining supplies, inefficient infrastructure, contaminated resources, and unpredictable weather. They are seeking a skilled field services technician to conduct on-site audits, design monitoring and control systems, and provide technical training, offering career growth and deeper knowledge of their technologies.
The successful candidate will be responsible for, but not limited to the following duties:
Act as a brand ambassador for Service and generate sales in the following areas. The list is not exhaustive and may be amended from time to time.

• Rental
• Repairs and maintenance workshop / field service
• Maintenance contracts
• Application optimization
• Site surveys and audits

Requirements

• Matric (Grade 12)
• Technical qualification / trade
• Minimum of 10 years experience in the pump industry
• Minimum of 5 years technical customer facing sales experience, preferably in a solutions-based Rental and Aftermarket position

The position is based in Richards Bay.
Skills & Competencies

• Excellent problem-solving abilities.
• Excellent communication skills
• Be able to work in a team environment.
• Result orientated, whilst still being committed to fulfilling the requirements of QA and ESH programs.
• Passionate about continuous improvement and service excellence.
• Extensive knowledge of pumps, pumping systems and preventative maintenance practices.
• Must have a high level of technical competence and be results-driven. Preference will be given to candidates with a technical qualification.
• Must have an open mind with clear business acumen in assessing any risks and business decisions.
• Demonstrated ability to influence across disciplines.
• Fluent in English both spoken and written.
• Competent in the MS-Office suite of products.

Skills Required