Job Description

Strategic Account & Relationship Management

• Cultivate and maintain strong, long-term relationships with senior stakeholders across key accounts.
• Gain deep understanding of each client's business strategy, goals, and operational challenges.
• Develop and execute joint business plans to align with both client and company growth objectives.

Sales & Revenue Growth

• Lead sales growth initiatives across assigned strategic accounts.
• Identify and pursue opportunities for expanded product distribution and deeper market penetration.
• Drive growth through cross-selling, upselling, and negotiating favorable commercial agreements.
• Consistently deliver against revenue, profitability, and volume targets.

Customer Negotiations

• Lead commercial negotiations, including pricing, terms, promotional funding, and new product introductions.
• Ensure all agreements meet internal profitability benchmarks and strategic priorities.
• Create and implement tailored account strategies to meet or exceed sales and business goals.

Cross-Functional Collaboration

• Partner with supply chain, production, and operations teams to ensure quality, consistency, and on-time delivery.
• Serve as the primary liaison between customers and internal teams to address issues and identify process improvements.

Promotions & Trade Marketing

• Develop and implement customer-specific promotional programs in collaboration with marketing teams.
• Track execution and evaluate ROI to optimize future marketing and promotional investments.

Forecasting & Demand Planning

• Collaborate with internal teams and clients to produce accurate demand forecasts, supporting efficient production planning.
• Monitor stock levels and proactively address supply chain disruptions to maintain strong service levels.
• Help reduce waste through precise volume planning and timely communication.

Reporting & Analysis

• Analyze account performance, category trends, and competitive activity to inform strategy.
• Leverage insights and data to drive commercial decision-making and enhance customer outcomes.

Team Leadership

• Provide guidance and mentorship to junior team members, supporting their professional development.
• Foster a high-performance culture within the commercial function, focused on accountability and results.